America’s Best Contacts & Eyeglasses

Terrible communication I was told I would receive a call when my contacts come in I never received a phone call I had to call them myself. Also, have been 3 separate times for the same issue as they cannot get my prescription correct. I have been a patient at the Deptford location for years and never had this issue. I switched to this location due to moving in the area however I will be switching to another location.

we had a great experience today at this location! yacoub helped me and my mother get exams & purchase new glasses. he was very knowledgeable & was able to suggest styles, lenses, and gave us a bang for our buck! we're regulars here but the staff always treat us amazing & keep us coming back. choose this america's best every time!

I had such trouble getting my frames changed when I didn’t like how they fit. It took them three separate times to get it right. I called for the date I got my glasses so I could get my lenses replaced and they young man said September. So I came in the last week of August to get my new lenses. I was helped by an older lady who said you came in to late you can’t get them replaced. I said I called for the date and one of your coworkers told me September. She said I can’t help. Youu can wait for the manager and I said ok. After a few minutes she said sit over there and pointed to the door which I moved to. The manager put in the computer my replacement because he remembered all my mistakes they did and I waited a week for to pick them up. I picked them up and told them that the prescription was my reading one and not the regular ones I brought in to be replaced. The manager put in my lenses replacement last week so he had to make sure he put in my regular prescription correct so I now have to wait another week to get them. Fingers crossed! My sister went to war by Parker and got her glasses without any problems at all. I’ll be trying them next. Finger crossed!

1 word... Incredible! Michelle has helped us from the beginning of the process. 5 Months after I received my glass I had a scratch on 1 of my lense... Well not only did I receive I brand new set of glasses, there was no charge! Michelle was extraordinary customer focused and very pleasant, friendly, customer focused and an amazing person... So lucky we got this kind of service. Thanks Michelle and America's Best for an amazingly experience.....

I have been a loyal customer at this America's Best for years, usually receiving a courtesy pair of contacts when my prescription expired to tide me over until my next appointment. However, during my recent visit, I was surprised to find out that my prescription had expired and, upon requesting just one pair of contacts until my next appointment, I was denied by the manager due to high demand. Despite explaining that this was a new policy to me and expressing my need for the contacts for an upcoming vacation, I received the same refusal. I reached out to the Cherry Hill location and they were able to provide me with the trial contacts until my next appointment. In summary, I recommend steering clear of this location. #THEYNOTLIKEUS