A service designed to take your money, since without knowing this in advance, you go in thinking the exam is free, but if you don’t want your plastic, limited-vision lenses, you still have to pay another $69 to $90 for the eye exam anyway. Disappointing. I accompanied my mother to get her glasses after seeing the “two pairs for $95” offer. Everything went fine. We were attended quickly, they weren’t rude and although the equipment didn’t seem very advanced and there weren’t many eyewear options, it was okay. Or so I thought until it was time to pay. After choosing the glasses, my mother and I stood there for a long time because no one seemed to attend us. After a while, one of the employees finally seemed to notice us, only to tell us that the lenses included in the deal were plastic. Yes, PLASTIC. And not only that, but they were made so that you could only see clearly in the center; the edges were uncorrected plastic. I asked why the offer didn’t say that, and she said it did. After looking, I found that way down, in small print, it said: “The 2 for $95 offer includes frames tagged $79.95 with single-vision uncoated plastic lenses only.” The employee literally told me, "That's how we make more money."
About
America’s Best Contacts & Eyeglasses is an eye doctor and optical shop in Houston, Texas, located at 4805 Hwy 6 N Ste 12b. Eye exams and an optical dispensary are both on site, so you can have your eyes checked and pick out frames in one visit. Listed services include glasses & frames, contact lenses, contact lens fitting and pediatric eye care. The practice is in network with 6 vision plans, including Davis Vision, Superior Vision and Spectera. 106 doctors are listed here, including Gloritza Reyes, OD, Harlin Sidhu, OD and John Lowitz, OD. It is open 6 days a week, including Saturdays, with evening hours on weekdays. Walk-ins are accepted. Call (281) 500-7252 to confirm hours and coverage before you visit.
- Listing type
- Optical · Optometrist
- Address
-
4805 Hwy 6 N Ste 12b
Ste 12B
Houston, TX 77084-2716
Get Directions - Phone
- (281) 500-7252
- Languages spoken
- English, Spanish, Chinese, Vietnamese, Indonesian, Korean, Malayalam, Russian, Persian Farsi, Ukrainian
- Walk-ins
- Accepted
Insurance accepted
Services offered
Services not listed are not offered at this location.
Frame brands carried
On the map
Hours
| Monday | 9:00 AM – 7:00 PM |
| Tuesday | 9:00 AM – 7:00 PM |
| Wednesday | 9:00 AM – 7:00 PM |
| Thursday | 9:00 AM – 7:00 PM |
| Friday | 9:00 AM – 7:00 PM |
| Saturday | 9:00 AM – 6:00 PM |
Currently open — closes at 7:00 PM. Times shown in America/Chicago. Holiday hours may differ.
Doctors at this practice
Reviews on Google 546
Absolutely one of the worst customer service experiences I’ve had. From the moment I walked in, the receptionist was rude and dismissive. It didn’t get any better when I went in with the doctor, the attitude was just as rude and unwelcoming. The most frustrating part is that this is all NEW staff. I’ve been here before and had completely different experiences with the previous staff, who were much more professional, friendly, and respectful. The difference is honestly shocking. Customers should not have to walk into a business and feel like they’re inconveniencing the staff simply by asking for help. Being treated with basic courtesy and respect should be the bare minimum.
Samantha provided absolutely excellent service at America’s Best! She was friendly, professional, patient, and truly went above and beyond to make sure I had a great experience. I really appreciate her kindness and exceptional customer service. Thank you, Samantha! You are amazing! ⭐⭐⭐⭐⭐
I had an amazing experience at this eyeglasses office when I took my son in for his appointment! From start to finish, the service was absolutely top-notch. Dr. Nguyen was incredibly professional, patient, and made my son feel completely comfortable throughout the exam. He took the time to explain everything clearly and made sure all of our questions were answered. Leslie was just as wonderful—so kind, friendly, and great with kids! She helped my son pick out his frames and made the whole process fun and easy. Her patience and attention to detail really stood out. The entire staff was welcoming, and the office was clean and inviting. I truly appreciate the care they showed my son. I highly recommend this place to anyone looking for excellent eye care and outstanding customer service. Definitely a 5-star experience!
Value for money this is the best place to get glasses! I went in for an annual exam for my son and I and we had help from a professional staff. I was also helped by Samantha, and we choose the best frames for my face. Thank you for your help Samantha. Also they have Pair eyewear, maybe I’ll get those next time.
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