America’s Best Contacts & Eyeglasses

Kashena was absolutely amazing! She was professional, kind, and went above and beyond to make sure everything was perfect. She was friendly, attentive, and made the entire experience stress free. Her outstanding customer service truly stands out, and she definitely deserves a raise! I highly recommend Kashena to anyone looking for excellent service. Thank you, Kashena!

Came in got a prescription, the lady who helped me with frames named Charleen basically bullied me with her coworker and we’re making inside jokes to themselves giggling while not letting me in on the joke after basically fear mongering me trying to get me to buy the extra 100 dollar thinner lenses when I’ve never had a problem with the regular lenses before, I go to pick up my frames and it’s the same woman behind the counter. She adjusts my glasses and noticed she was taking a long time with that pair but not the other pair I had ordered. She put them in the bag and when I get home I look at the glasses and the lense was not only popped out of place there’s a noticeable broken chip in my frames from her adjusting them. I call to ask for a new pair to be made as I literally haven’t even had them in my possession for an hour and they say I have to come back to the store, I call again to ask if there’s a way to have them reordered because I don’t have the means to drive back up there 4 times total, and they say I have to come back up because on top of that the frames that I had JUST picked out two weeks ago that the woman broke were discontinued???? It’s been two weeks since I picked these frames??? Update: went back and spoke to the manager who never once said sorry for the experience or letting me leave without saying that they broke my lenses, they proceeded to stare me down outside the building as we drove away. DO NOT go here the entire staff this time around is absolutely horrific.

It started with them being an hour and 15 mins late for a morning appointment. Then the lady was rude because we didnt understand the differences at first in the lens options. And now we called to check staus on the glasses because its been 1 week longer then they said it would be. And they hung up on me. The staff at this location needs some training. Look at my review history on Google. I rarely post negative reviews. But this staff needs training or to be fired.

Everything was great. They run a really efficient business. The Dr was great and explained things well. Daphne who helped me with my glasses was knowledgeable. She worked with my insurance to get me the best deal for my money. I am very pleased with the overall experience.

First time here and overall a great experience. Everyone was polite and helpful. My exam was done quickly, but not rushed. I was assisted with frame selection by Kashena, who was very knowledgeable and helped me to select the right frame and lens options that were covered by my insurance. Top notch service!