America’s Best Optometrist

My appointment was made and the information was given. At no point was i told this would be a remote appointment also my last appointment was 2 years and 7 months ago meaning this appointment is illegal. I took time off work, out of my day, drove there...no sorries just reasons it was my fault for not answering their midday calls. Just dont bother. This is my 3rd appointment and third issue. Also dont bother with Louisville, between the two locations they have one part time dr

Great office and great people. I've had 2 separate issues with my glasses that I bought 11/2025 and both times were immediate replacement with 0 hassle. Office workers have all been great to deal with and will continue coming back here without problems.

I went in with money in my pocket ready to buy some new frames just in case they were unable to fix my broken frames. The girl at the front desk with dark hair, she told me she could not fix them and said there was nothing else at all she could do for me. She told me I did not have a warranty so she then quickly dismissed me and started talking on the phone. The problem with that is I had money in my pocket and was ready to purchase a new pair and I wasn't really worried about the price, I just wanted to find something nice.Not having a warranty was not an issue for me, I was going to purchase glasses from them regardless...But She completely lost out. I ended up going to Dr. Bizer's in Louisville instead...The staff at Dr.Bizer's were nice, did not just simply dismiss me...they showed me some frames that I might be interested in and I ended up trying some one and purchasing two pairs of glasses that weren't too cheap but were worth it. I will definitely be going back to Dr. Bizer's in Louisville Kentucky, going there was one of the best decisions I have ever made...and...America's Best (((especially))) the one located in Clarksville, has lost out. Anytime a person would rather be rude and too lazy to even do their job and skip out on making the company some money...treating you as if your money isn't good enough, tells me everything I need to know about a business. I highly recommend Dr.Bizers, they treat you very well and your money is definitely good enough for them.

I was eagerly waiting to post this review today. I gave 5 stars for the awesome employees working. Annette and Kimberly were professional, prompt, precise, kind and helpful today. On point from the moment I walked through the doors. Thank you for answering my questions and making sure I was taken care of. You both are fantastic!!! I look forward to seeing you again soon.

They bugged me all week with text and emails about the appointment. Turned around and cancelled due to an emergency so they advised to book a virtual visit. Emergencies happen that isn’t the issue. Booked the virtual appointment and they confirmed and even confirmed 30 minutes prior to appointment for me to get from Kentucky to Indiana and then tell me they can’t see my son because he is 17 and you have to be 18 or older for a virtual visit. If that is the case why have that as an option for under 18 persons. The little girl kept saying we sent a text. No ma’am not a text and even if that was the case we don’t call people anymore? She said oh there are appointments in Louisville, obviously not ma’am if I’m coming all the way over here!