America’s Best Optometrist

Went into the store for a pair of glasses to replace ones I lost. I came in close to closing time, unsure of what to get. All of the ladies were so helpful especially Gracie! She took her time and answered all of my questions and concerns. I ended up purchasing a pair of glasses as well as sunglasses! One of the best experiences I’ve had in a long time. Thank you so much to all of the staff who helped as well. One lady I did not catch her name but I called her “Okay Friend” she picked out the sunglasses for me and a very special thanks to Gracie…You were amazing!!!

I had a wonderful experience at America's Best thanks to Hannah. She was professional, knowledgeable, patient, and incredibly friendly throughout the entire process. Hannah took the time to answer all of my questions and helped me find exactly what I needed without making me feel rushed. Her customer service was outstanding, and she made my visit enjoyable and stress-free. It's rare to find someone who genuinely cares about helping customers, and Hannah went above and beyond to ensure I was satisfied. Thank you, Hannah, for your exceptional service! I highly recommend asking for her if you visit America's Best. Mitchell Hitchens

I called today last minute needing an appointment for my young adult nephew. Ms. Hannah answered the phone and was immediately accommodating with a same day appointment. She was both patient and thorough while explaining options, and just generally kind. Upon arrival, the amazing service continued. There was no wait, we were welcomed in by genuinely pleasant smiles, and great professionalism. The staff, especially Ms. Hannah and Ms. Brittany went ABOVE the phrase above and beyond to be of service to us. They were a blessing! I cannot recommend this specific location and these specific ladies enough!! Please do yourself a favor and call Ms. Hannah at the Siegen Lane location of America's Best today and treat yourself to exceptional service and a great experience! Thank you again Ms. Hannah and Ms. Brittany.

I've never had a bad experience with America's best and always feel like they're honest and helpful. This most recent visit was no exception, and Gracie did a wonderful job of explaining my benefits and getting me squared away with my new contact prescription. She was kind, helpful and I can tell she actually loves her job which goes a long way! Thank you America's best!

I visited this location on December 6th around 4:30 PM for an eye exam. The exam itself went fine, but my experience at checkout was disappointing. I was assisted by Blake, and unfortunately, the customer service did not feel welcoming or attentive. I was having issues with my insurance and wasn’t able to purchase my contacts at that time. I simply asked for the price so I could plan to come back once everything was sorted out. He stated they would be $175 but didn’t explain what that included or how much supply that covered. Even after asking for clarification, I still didn’t receive a clear answer. Throughout the interaction, he seemed like he was in a huge rush — answering the phone and helping other customers while assisting me. It felt dismissive and as though I was being rushed out of the store. I’ve been coming here since high school for my exams, frames, and contacts, but this experience left a bad impression. As a long-time customer, I no longer feel comfortable supporting this location or company if this is the level of service being provided.