America’s Best Optometrist

I am writing to express my extreme disappointment with the service I received at your store. My glasses were damaged, and due to a mistake on your end, I was forced to wait four weeks for a resolution. After all this time, I was told you would not help me and, even worse, I was falsely accused of damaging the glasses myself. I can confirm that the glasses were brand new when I handed them over, and I have video evidence to prove it. Furthermore, I found the manager's attitude to be incredibly rude and unprofessional. I expect this matter to be addressed immediately.

I read many of the reviews before going and based on my visit, I loved it there. Ma'Ree was the woman who waited on me and was amazing. You could tell she was happy even with a mask on. The doctor was thorough and explained when and when not to wear my glasses. They took my temperature and had social distance rules setup. Pens being cleaned and are separated by dirty and clean. Chairs setup and apart. The pricing is what it is. Nice selection of frames. If you want standard plastic lenses with nothing special, the two pairs with exam is exactly that. If you want extras, you can ask and say yes or no. I paid extra for polycarbonate lenses and transition because I wanted it in one pair. The wait time, yes, will be one due to covid-19. So be patient. Thanks for the great service! Enjoy

Avoid this places. Customer service suck! The people working there are rude. My appointment was at 2:30 at 2:33 I received a message they canceled my appointment because I was late. 3 mins??? Ridiculous ! And asking people if they can afford to cover the cost out of pocket because insurance won’t cover is so out of lane. Specially in front of other people. Stay away!

Love America best there always so sweet and friendly and have very good customer service! And good Doctors and a whole lot of good price and deals. Every since I stop going to pearl vision AMERICA BEST HAS THE BEEN THE PLACE I GO FROM THE LAST 20 years..THANK YOU GUYS @ (employee) of America Best

I went there today after four years of buying my contact lenses from them, and sometimes they didn't work well. I asked if I could get a sample before buying my lenses, but she said I was just looking for freebies, even though I always paid a lot for my contact lenses. There was a Latina woman there, I think she was from Mexico, who was very rude and spoke poorly to people, and the manager was just as bad. It was a terrible experience... I went to another place and they treated me wonderfully. 👍