Aqua Vision Care

I've been there twice for glasses in the past couple of years and they were very friendly and helpful and they made me feel like I made a great decision to go there

The only reason why I came back was to help a friend. Justin has absolutely no concept of time management. On multiple occasions, there is only one personnel working (while it’s busy) and on this particular day he had me sit and wait behind people who were doing the tedious job picking and purchasing glasses — I was only picking up. Definitely won’t be back if people can’t work smarter and not harder.

I called the other day to ask questions about insurance and glasses plans. Mrs. Cheryl was more than please to answer my questions and even gave me a call back to follow up. I did get seen almost two years ago by the old optometrist that used to work there with his wife. he was very rude and would talk your ear off and your appointment would end up being 3 hours while people were in the waiting room getting ready to be seen. New people have recently taken over and I have high hopes for it to be way better.

Dr. Justin is the absolute worst. I went there for a regular eye exam and it felt so rushed like they were in the biggest hurry to get me in and out. He never even looked at my old glasses and I was a first time patient. He gave me my prescription and when I looked at my old one I realize he WROTE DOWN THE PRESCRIPTION BACKWARDS. EXTREMELY unprofessional and now I have to go above and beyond just to fix HIS mistake for a new pair of glasses.

After being told making an appointment would make my visit here better it is going on 45 minutes since my appointment should have started instead someone else was pulled in front of me and i am still in the waiting room. Everyone isnt on the sign in sheet and when they notice your aggravated they smile at you.Never coming back again people plan there lives around appointments for a reason. Glad i left time for error because i wont get out of here til after 1.