The ladies who work there are very nice and caring throughout the year's I've been going there. 👍🏻
About
Arseneau Optical Of Kankakee serves patients in Kankakee and the surrounding part of Illinois from its office at 135 W Court St. Both exams and glasses are handled here — exam rooms and an optical shop share the same address. Listed services include glasses & frames, contact lenses, contact lens fitting and sports & safety eyewear. Insurance accepted includes EyeMed, Davis Vision, Superior Vision and Aetna Vision (10 plans in total). Doctors at this practice include William Opferman, OD, Rasa Tamulavichus, OD, Neha C. Gulati, OD and Abdelhafe Awad, OD. You can walk in without an appointment. Call (815) 933-5798 to confirm hours and coverage before you visit.
- Listing type
- Optical · Optometrist
- Address
-
135 W Court St
Kankakee, IL 60901-3708
Get Directions - Phone
- (815) 933-5798
- Languages spoken
- English, Spanish
- Walk-ins
- Accepted
Insurance accepted
Services offered
Services not listed are not offered at this location.
Frame brands carried
On the map
Hours
Hours not published — call ahead.
Currently closed. Times shown in America/Chicago. Holiday hours may differ.
Doctors at this practice
Reviews on Google 67
I’ve been waiting 8 weeks for my glasses. They claim my time frame is off. I ordered them on June 17th, it is now August 12th. I’m pretty sure I’m never getting them even though I paid $30. They keep saying it should be any day now but I’m still waiting. I took my prescription elsewhere.
I was informed my glasses would be there in 7-10 business days. Took over a month before I was notified they were finally in. Called almost every week. Either they didn't know & they were in transit twice. Picked up today & I ordered brown glasses but received burgundy glasses. I asked the receptionist & she looked @ a card (not even sure it was mine) & said it said burgundy. I don't even like red & the more I thought about it is I did order brown. The arms had a different design than the part where the lenses go. I also had & paid for blue tint & these don't have that feature. I would like to exchange these for the correct ones I ordered or get a refund. Very frustrated.
If there was zero stats I’d leave that. Seriously stay away from this place the doctors suck. But the front desk lady is beyond rude lazy and unprofessional. My glasses took 3 months to come in!! They did nothing to help. 3 months how is that explainable
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