Associated Eye Care

I had my first appointment with Dr. Amiel today and I couldn't be happier with my experience. I've had poor eyesight since I was a child, so eye exams have always made me feel a little anxious. From the moment I walked in, everyone including the receptionist and Dr. Amiel was incredibly kind, welcoming, and professional. Dr. Amiel took the time to explain everything clearly, answered all of my questions, and made me feel comfortable throughout the entire visit. I truly appreciated the care and attention I received. I'm so glad I chose this office and would highly recommend Dr. Amiel and the entire team to anyone looking for excellent eye care.

Dr. Muylaert and her Team (Ethan, Mary, and everyone) at this office are AWESOME. I appreciated the way they’re able to explain complex terminology with the procedure(s) in layman’s terms. Dr. Muylaert‘s credentials speak for themselves (amazing), but I also recommend Insight Vision highly for the patient-centered care and humor along the way. Thanks for being great!

I’d recommend finding a smaller practice where you can get help if issues arise and they care more about patients. I made an appt. for a dry eye evaluation and was prescribed an eye drop to try with instructions to return for a follow-up with their dry eye specialist if it didn’t work. The eyedrop wasn’t covered by my insurance so I couldn’t try it. Over 3 weeks, I spoke to at least 5 different office staff who transferred me to techs (never picked up the phone or called back) who said they would call in different drops: 2 were called in (not covered), 1 never called in (despite saying it would be), another sent to insurance (approved and not called in). No one had any idea what was going on so they said I had to come in for a full new evaluation with the dry eye specialist (… why wasn’t I scheduled with them initially?) to get a prescription, even though the first doctor’s instructions were to try the drop before seeing the specialist. Basically, they don’t care if there’s an issue because it’s just easier to have you come in/charged again for a new evaluation even when there’s no change in your medical status. They also use scribes who they don’t even introduce to you (I was a scribe so I know that’s not normal) to speed things up. Definitely not going back. [PS: read the other reviews; this is a pattern]

I am extremely impressed with the staff at this clinic. I have never met such skilled ophthalmologists. Additionally, booking an appointment was very easy, and the receptionist was exceptionally friendly. The doctor who saw me was both professional and compassionate. I would highly recommend this clinic to anyone seeking high standards of professionalism and care.

I like my doctor once I see her. But calling the front desk to get appointments or answer Follow-up questions is horrible. They never call you back.