We obtained new insurance and wanted to try a new eye doctor to get an eye exam for my daughter's first pair of contacts. Our current eye Dr didn't accept the new insurance. She was very excited about the new contacts for her birthday. The staff is very friendly and helpful. Unfortunately, we won't be returning due to Dr. Philip Wren. His approach is very aggressive. I appreciate direct but he is not very personable. My daughter struggled with the contacts. He was not helpful. He made it worse every time he sat down to try with her. He tried to pry her open with asking to help or touch. He was forceful and physically hurt her. She rightful got upset from the pain and started crying. She no longer wants contacts due to this interaction. That is not the experience I wanted her to have. I asked for some trainer contacts to try at home and he refused stating that's not how this works. I have had plenty of other eye Dr 's offer that option to practice at home. I asked for the contact prescription and he again refused stating he would not give it to me until he felt she was ready. I have never heard of a doctor refusing to give you your legal documents/patient file when requested. I am very disappointed with the outcome and my daughter is traumatized from the whole experience. I really hope he didn't ruin her want to try again.
About
Colorado Eye Gallery - Denver serves patients in Denver and the surrounding part of from its office at 5026 East Hampden Avenue. Expect a clinical visit here rather than a retail one: exams are offered, but no optical shop is listed. Listed services include dry eye treatment. You can walk in without an appointment. Call 303-756-5900 to confirm hours and coverage before you visit.
- Listing type
- Optometrist — no retail optical on site
- Address
-
5026 East Hampden Avenue
Denver, CO 80222
Get Directions - Phone
- 303-756-5900
- Languages spoken
- —
- Walk-ins
- Accepted
Insurance accepted
Services offered
Services not listed are not offered at this location.
Frame brands carried
On the map
Hours
Hours not published — call ahead.
Currently closed. Times shown in America/New_York. Holiday hours may differ.
Reviews on Google 79
I spent over $1700 on 3 pairs of new lenses and had the worst experience here. They didn't get my lenses measured right and I literally had to wait 4 weeks for them to get the replacements which were still not right. Also Jaime the "office manager" has zero customer service skills, my husband and I will never go back to his place. I highly recommend you look for a more reputable place.
Colorado Eye Gallery/MyEyeDr. at Happy Canyon is great! Jaime, Bri, and Dr. Wren made my trip to the eye doctor easy and efficient yesterday (and every year, honestly). Glasses and lenses are a little pricey, but what comes with it is great customer service, quality products, state of the art technology, and supportive warranties on those glasses and lenses.
Got my glasses back a few months back. Bri was so sweet and patient with me. She spent so much time applying my insurance, and a sale going on at the time, to various glasses and helped me find the cheapest price for two pairs that I really liked.
This was my second prescription renewal with this office. I thought service was great. I thought the provider had great bedside manner. They were able to get me a good deal on contacts as I usual go through 1-800. They’re close to me and I like their glasses selection.
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