The truth is I would like to give the doctor a five and the staff a zero . I have been going to this doctor monthly for about a year and the desk staff at all the offices are rude and do not seem to like the job. I cannot think of another reason to treat clients as they do. in the past year I have been to 3 offices with basically the same service. I will say after you get past the front desk the employees are great and very personable. I had a blood vessel burst and needed treatment I went to Milford office on Monday and was served and told to follow up Wednesday in Salisbury for laser. Somehow my appointment was not in system but when they read notes it was clear that there was a mistake but no one apologized for calling me a liar. I had bad luck and lost my wallet and explained but they would not service me even though they just got and copied all my info 2 days early at Milford. They went to rear to check on possibility and a male came out and was bout as rude as I have ever experienced. I offered to pay because I really needed to be service since my sight has been minimal in that eye for about a week at this point . H refused to let me pay and completely denied me service. I need to decide do I return, I like the doctor? Does a good doctor mean you put up with rude, ignorant staff?
About
Atlantic Retina Center is an eye doctor and optical shop in Salisbury, Maryland, located at 31455 Winterplace Pkwy. Eye exams and an optical dispensary are both on site, so you can have your eyes checked and pick out frames in one visit. Listed services include comprehensive eye exam, glasses & frames and contact lenses. The practice is in network with 1 vision plan, including Superior Vision. Doctors at this practice include Paul Lagonigro, MD, Joseph Schwartz, MD and James Rial, MD. It is open 5 days a week. Walk-ins are accepted. Call (410) 742-4100 to confirm hours and coverage before you visit.
- Listing type
- Optical · Optometrist
- Address
-
31455 Winterplace Pkwy
Salisbury, MD 21804-1891
Get Directions - Phone
- (410) 742-4100
- Languages spoken
- English, Spanish
- Walk-ins
- Accepted
Insurance accepted
Services offered
Services not listed are not offered at this location.
Frame brands carried
On the map
Hours
| Monday | 8:00 AM – 5:00 PM |
| Tuesday | 8:00 AM – 5:00 PM |
| Wednesday | 8:00 AM – 5:00 PM |
| Thursday | 8:00 AM – 5:00 PM |
| Friday | 8:00 AM – 5:00 PM |
| Saturday | Closed |
| Sunday | Closed |
Currently open — closes at 5:00 PM. Times shown in America/New_York. Holiday hours may differ.
Doctors at this practice
Reviews on Google 114
Customer service is terrible having to hear ppl personal business about how much they can or can’t pay co-pay and not giving notice for work when you been sitting there about an 1 just to say you won’t be able to see because no referral lol these people
Staff is friendly, but wait times are extreme. 2 hours of waiting to talk to the doctor for 5 minutes.
Dr Rial an staff takes the time to explain everything before they do anything. Also asking during procedures asking how are you feeling and is everything OK. Everyone seems to be SO nice. I had an concern and I called and talked the office manager and he seemed genuinely concerned about my situation. I recommend this center to anyone.
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