Bard Optical

My son and myself just went here as new clients. From the time we walked in till the time we left, we had a really great experience. The first lady didn't have much of a sense of humor, but the rest of the staff was EXCELLENT. They took time with us, and we never felt rushed. I also like their expertise on some frames that we picked out, they really have great knowledge of eye placement with our special lenses. We were taken care of from the time we came in till we left and there were no feelings of being rushed. They have longevity in staff and that means so much! Highly recommend.

Been a patient for 3+ years now; including my spouse/child. Had both glasses and contact exams done. So I also ordered both contacts and glasses. I got no trial lenses to try after purchasing a years worth of contacts but then had to order the trials 3 weeks after receiving my shipment. Then purchased high end glasses and they stole my cleaning cloth and then tried to tell me it didn’t come with one. I contacted the manufacturer of said glasses who confirmed my suspicions. This is under private insurance as well. Completely unreal. Will be filing a complaint with the proper insurance/BBB/etc Unreal and unprofessional.

If I could leave 0 stars I would! DO NOT TAKE YOUR CHILDREN HERE! Especially if they have a speech delay! The assistant was great! My 5yr old was so excited to go in for her kindergarten exam! It was an absolute nightmare the minute the eye dr walked in. My daughter has a speech delay and when she is nervous it is worse. If I tried to translate for her he would tell me he understood which he didn’t. Then when showing the letter E my daughter attempted to use her finger to draw the letter E in the air to show she could see it. This man grabbed both her hands jammed them together and started shaking her out of frustration saying we are not drawing lines no more! I could see her lip quivering bc he scared her. I immediately got up and took my daughter from the chair and told him he is not to touch my child like that. He should not be working w children with his behavior! He stated “I grabbed her hands so she wouldn’t touch my expensive equipment”. We were in there 15mins and not once did she even attempt to. She was trying to communicate the letter while calmly seated and he SHOOK her!!! Unacceptable and unbelievable! My daughter who was so excited for this appointment walked out bawling and now I have to find someone else to do her kindergarten exam! I sure hope they DO NOT BILL MY INSURANCE ALSO! The elderly tall man should be ashamed of himself!

Bard sucked because they'll tell you they take your insurance but what they really mean is out of network. They'll leave you without an appointment or either pay out of pocket. The receptionist was really nice tho.

Just moved out here from Aurora, absolutely love it. My first time going, all the ladies that helped me was extremely nice. I finally got told I have astigmatism, and mild lazy eye, very quick, very professional, VERY nice. Made me feel super comfortable! Can’t wait to receive my new glasses. Update!! I received my glasses early! And they are the best ones I’ve ever gotten, she made sure and got my prescription exactly how my eyes are! I love them, they’re extremely comfortable.