Baymeadows Vision Center

This was my first time at Baymeadows Vision Center and it was a wonderful experience. The environment is so clean. relaxing, and so welcoming. The pre-exam was handled professionally and all tests were explained. I saw Dr. Alterman who provided one the most comprehensive exam I have had in quite some time. She also was calming and explained all aspects of the exam. I never felt rushed and all my were concerns were addressed. After the exam, I had a great experience with choosing glasses. There were so many to choose from! Teri was great in matching my face shape with the most flattering choices! It made selecting so easy! She also was a wonderful at ensuring my eye insurance benefits were applied and used correctly. As stated before the whole eye appointment was wonderful and I highly recommend this practice!

This is by far the most well operated office I have ever had to pleasure of visiting. All of the staff are incredible at their jobs, and the building itself is very inviting. As someone who is deeply averse to any and all medical settings, going in for my yearly appointment here brings me no anxiety whatsoever. Bailey in particular has been extremely helpful in assisting me over the phone! I am delighted to recommend this practice to all of my friends and colleagues, especially as they offer such a wide range of options (including orthokeratology overnight contacts).

I had my eye exam and glasses prescription done today, and I couldn’t be happier with the experience. Everyone was friendly, professional, and welcoming. A special thank you to Bailey, who was incredibly kind, helpful, and made the entire process smooth and enjoyable. And, of course, Dr. Monica Brown was exceptional—professional, knowledgeable, patient, and truly caring. She took the time to explain everything and made me feel completely comfortable. I will definitely be coming back for my future eye care needs, and I’ll be bringing my family as well. If you’re looking for a great place for an eye exam or any type of glasses, I highly recommend this office!

Excellent first visit at Bay Meadows Vision Center. The atmosphere and aesthetics are top-notch—clean, modern, and very inviting. The staff was incredibly friendly, welcoming, and professional from start to finish, making the entire process smooth and enjoyable, exactly how it should feel. Their selection of frames is fantastic, with plenty of great options to choose from. You can tell they truly care about both the experience and their patients. Highly recommend to anyone looking for quality eye care and a team that goes above and beyond. This is my new eye doctor!

All staffers, nurses, and the doctor were nice and professional. No to little wait time, detailed exam, kind explanation. Front desk and billing staffers were good as well. No ARS responses when you call. Surprisingly nice to be able to talk to human right away.