Bowden Eye & Associates – Southside

Excellent service! The technician who performed my refraction and exams was incredibly kind. She treated me with great care and attentiveness, addressing all my concerns with kindness and dedication. The specialist doctor was very special, kind, ethical, and highly professional. He treated me with great care, and the exam and communication were excellent. It's a shame I didn't memorize their names because I speak Spanish, but I'll never forget their faces. I highly recommend this clinic and would give it 5 stars, but I would give it 10 because they deserve 10 points and more. Thank you for your excellent care.

Bowden’s Eye & Associates was over the top. Everyone that I had contact with was friendly, answered all my questions and just made feel good about making the decision to come to them for my eye care. The Doctor and his staff were very thorough. One of the best eye checkups I have had in a long time. Dr. went over everything, referred me to a retina specialist, made an appointment to return for another procedure that I will have done at their clinic. I felt at ease about all my concerns. Thank you for taking such good care of eyes. You know that they really care about their patients…. I would give them an A+

I have been going here through necessity for a year. Although Dr Bowden is great and thorough I cannot recommend him and regret starting with him. I have never waited less than 2 hours and most often it’s 4-6! Can you ever, ever imagine the disrespect for someone’s time? It’s so awful and I’m one inevitably surrounded by elderly people waiting so patiently while being forced to sit for hours on end watching Steve Harvey in uncomfortable chairs. It borders on elderly abuse! It’s inexplicable and unconscionable to treat anyone this way, let alone elderly. There’s truly ZERO reason to manage a practice this way. Believe me from the doctor to the receptionist they are aware of this patient abuse and they apologize and give an excuse. Once is fine but always? Just look at the complaints in here. Also, look at the edited comments. Fairly certain the office reached out to get the complaints changed. It’s a shame because he’s a good doctor but not the only game in town. Do yourself a favor and find another specialist. They do exist and you don’t have to miss an entire day EVERY SINGLE TIME You GO!

I consider this large vision center a find! For the care of my eyes I wouldn’t go anywhere else. It was only my first visit and I was so impressed! The young lady optometrist was as thorough and pleasant as you can be, and so was Dr Robben, who explained my options thoroughly. This is a place where professionalism, empathy and friendliness are very evident.

Dr. Bowden is exceptionally thorough and highly knowledgeable in the management of cataracts and the treatment of dry eyes; the wait time is well justified by the quality of care and attention he provides. His professionalism is evident and greatly appreciated. However, some of the younger staff would benefit from demonstrating a more personable approach to better align with Dr. Bowden’s high standard of patient care.