I was a walk in. I had other business and ran across them. I was happy because I found someone that took my insurance. I had my eyes checked and dilated as well. I picked my frame and put the order in to get the glasses. I was also told I had 60 days to get everything settled. Today I call to make the payment to get them started and was told they didn't keep my order! I don't understand how they took all my info gave me paperwork and now they want me to go back up there and redo everything! This is bad business. Why would I go back there to try to do business again?! With everything that happened today I have no faith that things will be properly handled. They could've called and left a message or sent a letter to make me aware of what was going on.
