Brian W Buell OD

I had a really uncomfortable experience here and ended up walking out before the appointment even started. When the doctor came in, he didn’t introduce himself or even greet me. I had been on my phone while waiting, but the second he walked in I put it away in my purse. He immediately told me to turn my phone off. I said it was already on silent and put away, but he kept pushing it and asked why I didn’t want to turn it off. I told him I didn’t need to, and he responded with a passive aggressive comment about “hopefully he could focus.” At that point it was clear this wasn’t going to be a respectful interaction. The tone was controlling and dismissive right from the start. No effort to talk about why I was there, no attempt at basic bedside manner. I ended the appointment and asked for a refund, which they did give me. This wasn’t about a phone. It was about how he treated me as a patient. I would not recommend.

Dr. Horan is absolutely wonderful. I never felt rushed during my appointment he took the time to answer every single question I had. His staff is courteous, efficient, and very helpful. I am so thankful to have found such a caring and knowledgeable specialist so close to home. GRACIAS!!

I have epilepsy, and I wouldn’t go here if they paid me. Staff is so far from knowledgeable, and the doctor is opinionated as can be. I’d recommended the crappy neurologist that I was trying to get away from before I’d recommended this office. Have a blessed day :)

This facility is disgusting. There’s no air circulation, no ceiling fans, no AC. There’s no water cooler. Upon arrival you’ll fill out 1 form. That form will list your current medications. Your job is to “scribble out the prescriptions you don’t take”. After you hand over your one form to the receptionist, she (the receptionist) will have you step onto the scale, then document the weight shown. The receptionist will then have you continue to stand, not to have a seat and relax, while she takes your blood pressure and heart rate. The receptionist will be quick to inform you that she is not a nurse. And then you’re certain to be underwhelmed by the disheveled, unkempt doc with dirty hair. I mean…Is this place for real?

Ozark neurology has the worst communication skills ever. They do not return your call. They lack bed side manner. The doctor didn’t shake my hand and barely made any eye contact with me. Their back staff was very short with me and cleaned up the room before even dismissing me. I was referred to do an eeg at a hospital and he didn’t even tell them what kind of pre op he wanted me to do. So nobody knew what they wanted me to do and of course Ozark didn’t pick up. I have called and left voicemails and they never returned them. I work in the medical field so I know how patients should be treated, and they lack the respect for you.