Bright Eyes Vision Clinic

The experience in the office was great. Staff is super friendly. Doctors are awesome, but the frames are really expensive but then when I got my bill, I owed extra money and I paid it but then when I got the receipt, I noticed charges that were not fully explained to me. One of my biggest issues was I upgraded to the polycarbonate lenses and when I asked how much they were they told me $45. OK cool then I get the receipt and it’s $45 for each lens so I got charged times two so $90 for polycarbonate lenses why not be upfront and honest and tell me it would be 90 total dollars or $45 for each lens and there is other stuff on here that I don’t understand and it doesn’t show what my insurance covered it just shows the charges.

Been taking our daughter here for 4 and a half years. Doctors have always been great. Customer service and ordering/receiving the contacts has NEVER worked. One time the person said they never received a "to do" from the tech telling them to order. One time my daughter's trials just never got ordered, period. Never have we received the contacts within a month of ordering. In summary, doctors are great. Staff is nice but completely ineffective and unhelpful. The lack of accountability is unreal.

I've been with them for 2 years now, and the staff goes above and beyond to help. After my car accident, they were able to work with the VA to get my glasses replaced. I also appreciate that they support our military veterans as a VA provider.

These Guys are Seriously Amazing I Wished I Remember Names Better but Everybody Working in This Office Was Phenominal, Went in for Emergency Extraction of a Piece of Metal From My Eye and They Handled It With Total Professionalism! I Love These Guys! 5 Stars!

I'll start this off by saying that the techs are extremely nice, and this review has no bearing on the front desk. won't be coming back, four years ago was given a script of -2.5 -2.25, which I refused. went to another eye doctor for the first time since, and was given a significantly less powerful script. at least one doctor refuses to listen to his patients, this isn't just me, but multiple people have had the same issue.