Brown Optical

The GO-TO spot for all your optical lens needs! Whether you want something stylish, something simple, or just the perfect pair to help you see clearly, this is the place to go. Pam brings over 40 years of true industry expertise—she knows lenses inside and out and treats every customer with genuine care. Highly recommend. If you’re a Houstonian, this should already be on your list!

Pam went above and beyond, delivering my glasses to my home and making several trips. Beyond that, her expertise, culled over decades of doing this kind of work, including working in an eyeglass lens lab herself, is obvious and far superior to the help that I was getting at Visionworks when it came to adjusting the fit of my glasses. Majestic Optical was also the only place that was even willing to place lenses in the frameless pair of glasses that I offered; I was turned down again and again by the other stores and chains, who had the means of accommodating my request, but just didn’t want to, as a matter of policy, just to protect their own liability. I’m so glad that I found their new location: they did a great job and they have my business for life!

Antionette was very good at assisting me with spending my FSA money on the last day that it was due and orchestrated getting the money spent before I lost the money. Her and partners of Majestic worked with me very patiently to make sure that I was taken care of. I love their customer service always pleasant and helpful.

Great service today. I scratched my lenses and called Majestic because they were nearest to me and first on the list in my google search. Antoinette answered right away and helped me through the process of understanding their same day process, cost, and getting replacement lenses ordered. They had many trendy brand name frames in stock and I plan to visit again at year-end following my next eye exam when I have more time.

The customer service that you receive is above and beyond. I have been purchasing my eyewear here for many years. Pam and Antoinette are the best. They have a wide selection of eyewear and will definitely take good care of you. I suggest you stop by to see them you won't regret it.