Carlos E Green OD

If I could give zero stars I would because this office deserves it. I'm writing in place of my sister who recently placed an order for new glasses for her daughter. Nothing to say about Dr Green but lots to say about the front end staff he employs. Rude, condescending and disrespectful doesn't even cover what my sister just experienced from the front end assistant or secretary or who ever she is. She is the face of this business and the one customers see and interact with. This lady should be reprimanded for her words and actions. If you can't be professional and kind to low income families then you're in the wrong city. To say that my sister should "come up with the money" for better quality eye glasses just because she noticed the glasses where a little loose is pretty darn disrespectful and not any of your business. Sorry Dr. Green but I will not let others in this community suffer what my sister just went through because of your poor staffing and judgment of character. We are deeply offended and hurt.

The staff, facilities, and equipment are all top of the line. I am telling everyone about this optometrist because he is among the best I have met.

I just showed up to my 11:30 appointment and one worker (younger) said I could bring my elderly mother in, the other (older) came out and wouldn’t let me in with she wanted me to leave her in the car in a 100 degree heat. I told her she was crazy if she thinks I’d leave her in the car and she shut the door and when I tried to complain on the phone she hung up on me. Absolutely unprofessional and disgusting. Reply edit: any kind of protocols should have been reviewed prior to the appointment. The whole world has moved from the past Covid protocols so it’s no longer on your minds that you are still following the 2020 restrictions.

Dr. Green is incredibly amicable, personable, & informative. If you have questions, he will certainly be thorough. The rest of the staff is also friendly & helpful. They let me take my time when choosing my new frames. Whenever my glasses need adjustments, they will go to lengths to ensure it fits perfectly. I also value their honest opinion when choosing frames or getting them adjusted; they have good aesthetics.

My husband was in as a new patient this afternoon. Dr. Green is wonderful. He is very thorough and reassuring, and just the best optometrist ever. Jackie is fantastic as well, so friendly, knowledgeable and extremely helpful. She helped my husband to find THE perfect frames. Dr. Green will definitely remain our eye doctor.