Carolina Vision Associates OD

I had a great experience here! I had my contact lens appt at the optometrist and she took her time w me to try several different contacts. It was the 1st true contact lens fitting I’ve had and I’ve been wearing contacts for over 30 yrs! Next up.. went next door for glasses. I had such a great experience there too! Sue (or Susan) patiently helped me pick out the most awesome Oscar frames. I got the works since they were acquired by VSP and that’s my insurance. I got a great deal on some stellar frames, progressive and transitions lenses. Super happy!

Went in yesterday for my afternoon appointment, everyone was nice and friendly, had a good experience

Pleasant smooth friendly professional no nonsense no BS just a lovely experience actually very hard to find nowadays.

My college aged son recently had an appointment there and was driving in from about an hour away. This was his first medical appointment as a legal adult, and he had a terrible experience. They called to say the doctor was not feeling well and had to cancel about an hour before the appointment. We were then able to reschedule for the following week. I had called ahead to say what the medical issue was that he needed to discuss and to give my flex spending card for payment. The staff member was kind and said she made a note for the doctor. When my son came in, he was immediately discriminated against based on his appearance by staff and then also by the doctor. His concern was dismissed and the doctor made unprofessional comments to my son about how he needs to change his appearance in order to be more presentable to society. I called to speak to the doctor and he interrupted me many times and dismissed my concerns and tried to deflect what had happened, without taking any accountability. They also did not give my son his glasses prescription and I had to call for that. Needless to say, I have submitted a complaint to the NC medical board for this illegal discrimination.

My mom had glasses made in CT right before she came down to NC for the winter that she was struggling to see with. We made an appointment with Dr Carolyn Bryan to help figure out what to do to help her. Dr Bryan was kind and very patient and caring. She helped figure out a couple of issues. We went next door to Eyemart express and they made glasses for my mom in an hour. The staff at both offices was kind and caring. The Eyemart express staff stayed to complete her glasses even though it was starting to snow because they wanted to help. All around talented and caring people at both Carolina Vision Associates and Eyemart Express. I have an eye care background and was impressed with this office. Thank you Dr. Bryan!