Teresa helped me pick out the perfect pair of glasses. When I picked up my order Andy took great care of me and made sure the glasses fit correctly. The glasses were ready for pick up in a week. Costco saved me hundreds of dollars. I’m really impressed with the service, quality and price of my glasses and will purchase from Costco again.
Costco Optical
About
Costco Optical is an optical shop in Wilmington, North Carolina, located at 5351 Gingerwood Dr. This is an optical shop for glasses and contacts; eye exams are not listed at this location. Listed services include glasses & frames, contact lenses and sports & safety eyewear. The practice is in network with 4 vision plans, including Davis Vision, Superior Vision, Spectera and Cigna Vision. It is open 7 days a week, including weekends, with evening hours on weekdays. Walk-ins are accepted. Call (910) 798-3261 to confirm hours and coverage before you visit.
- Listing type
- Optical — retail only, no exams on site
- Address
-
5351 Gingerwood Dr
Wilmington, NC 28405-3091
Get Directions - Phone
- (910) 798-3261
- Languages spoken
- English
- Walk-ins
- Accepted
Insurance accepted
Services offered
Services not listed are not offered at this location.
Frame brands carried
On the map
Hours
| Monday | 10:00 AM – 8:30 PM |
| Tuesday | 10:00 AM – 8:30 PM |
| Wednesday | 10:00 AM – 8:30 PM |
| Thursday | 10:00 AM – 8:30 PM |
| Friday | 10:00 AM – 8:30 PM |
| Saturday | 9:30 AM – 6:00 PM |
| Sunday | 10:00 AM – 6:00 PM |
Currently closed. Times shown in America/New_York. Holiday hours may differ.
Reviews on Google 13
Wonderful experience ordering new glasses today. Shout out to Dallas, who took excellent care of me. He advised me on fit and function. Great pricing with my insurance (thankful they take my company). Would highly recommend the Optical at Costco!
I purchased a pair of glasses earlier last year for approximately $300. I have been a loyal customer for Costco optical for many years. Two months after I received my glasses I got a bad scratch from a freak accident on them. I brought them in to the optical department And because it wasn’t their fault they would not do anything about it. The customer service rep was very rude, not friendly at all. I ended up going back in a month later and try again because the scratch bothers me, but no help.I am on Social Security with no insurance for my glasses, so this was a big expense. I was extremely upset that I was not offered any help from Costco for being such a loyal customer. I am forced to go to another place and pay another $300 or $400 for a set of glasses. I will never go back to Costco optical in Wilmington. Customer service was awful,
Theresa was very helpful. I was visiting Wilmington from out of town and had a problem with my glasses. She fixed the issue and even clean my glasses for me. Thank you very much
Kelli went above and beyond to help me find a replacement for my broken frames!
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