Let me start by saying that I have never had an issue with this establishment until recently. I have been going here for about 2-3 years, and every doctor showed me good service and understanding. Until recently.
Dr. Paul Moyer, the ophthalmologist I seen on November 14th, saw me for the first time for a recurring issue of eye inflammation. This was my first time visiting a doctor since I no longer have insurance, so the visit was a bit pricy, but I understand that business is business. He stated that I had eye inflammation, (you don't say huh?), and then told me to take eye drops that I had already been taking before. I was bothered by this but I wasn't complaining.
He then told me to come back in a week for a follow up. A week passes, but I told them the day of my appointment that I cannot make the visit because I do not have the funds at the moment, (due to not having insurance as stated earlier). I guess Mr. Moyer did not like the idea of not getting money from his patients, so another week passes, and he sends me a letter stating that he can no longer see me.
The letter stated that I was not taking my medications, (how do you know if I'm taking the medications off of one visit? lol), and that I was not taking his advice as I should have been. Mind you, this is my FIRST time seeing this man in my life, so stating that I continuously did anything is mind boggling. Funny how missing one appointment due to not having money is altered into not taking advice from your doctor.
The letter also stated that he would refer me to another doctor to see, but that he would still me 30 days post to receiving the letter. I got the letter on the November 22nd, and then called that Monday on November 25th to speak further about the bad customer service I was receiving. Dr. Moyer himself could not answer the phone, so one of his associates stated that he can no longer see me at all. So it went from still seeing me 30 days post receiving the letter, to now I won't see you at all.
I must say, this is the worst interaction I have had with a doctor in all my life, as something as serious as my vision is being taken lightly due to insufficient funds.
My issue is not with the establishment, let me reiterate. It is specifically with Dr. Paul Moyer. I would suggest that you avoid business with him, as he most likely will change his relationship towards you if you don't fill his pockets.
