Chandler Morgan Eyeworks

The best eye doctor I've ever been to! The staff is so sweet and help you choose your frame. I am usually very indecisive and they make it so much easier!

I didn't want to give them any stars but it wont allow me not to give them something.... So I have been going here 3yrs and called today to make an appointment, was put on hold and then the lady cam back on and told me that the doctor has said she no longer can see me, said it was all because my husband left a bad review on google so now they refuse to see me anymore!! ARE YOU SERIOUS???? How is this fair to me, how can they take it out on another spouse because the other spouse had a bad experience? I am not understanding this at all. Worst office IMO and worst Customer Service I have experienced since moving to Georgia. I have never been treated so unfairly in my life due to what my spouse did who has own opinion and has the right to write a google review.

If dilation of your eyes is a requirement of the doctor, then Chandler Morgan Eyeworks' paperwork should advise new patients of that requirement or advise individuals when calling for an appointment. Kept waiting for 30 minutes after the appointment time. They stress their fees for no shows and other charges, but do not show respect to the patients to be on time for their appointments. The eye exam by the doctor felt hurried like be examined on an assembly line.

Have been a patient for 4 years and I absolutely loved the staff and Ms. Robin and wouldn't dream of going anywhere else. However, i purchased 3 pair of glasses from them which were rather expensive and had trouble with the lenses in all 3 pair either being scratched or "crazed" when I received them. The staff knew this and took accountability for it stating that because of the virus the people making the lens were short handed and weren't taking their time in making them. Unfortunately we had to replace the lens in all 3 pair several time before getting them correct. I was told this had happened to another customer as well. Not my fault they said. Well it happened again to one pair and when I asked to just refund my money on this pair instead of replacing the lens it all of a sudden became my fault, that i was hard to please. To I receive a "nasty" phone call stating they had my refund check, my prescription, and my separation notice stating they would no longer see me because I was hard to please. I'm not hard to please but when I spend $600-$700 on a pair of glasses I want them done right. No problem I won't go back.

Exceptional, professional, & helpful staff. Dr. Chandler-Morgan is thorough and genuinely cares for her patients’ overall health & well being. Personally, she has diagnosed and referred me to specialists for severe eye injuries, and has continued to monitor my eyes. So very thankful to have always been taken such good care of & to be a patient of theirs!