Cheboygan Vision Source

Very pleasant appointment. When you walk in, they make you feel at home. And they all had smiles. Very friendly and professional.

My son had a 2:40pm appointment. We showed up 30 minutes early, checked in, and still sat there until 3:05pm before anyone even bothered to take him back. Then we wasted almost an hour on a checkup that should’ve taken fifteen minutes. When I finally called out the ridiculous wait, suddenly there were “emergencies.” Convenient excuse — especially considering I didn’t see a single person who looked like they were dealing with anything even close to an emergency during the nearly two hours we were stuck there. What I did see was a front desk full of people who had plenty of time to laugh, chat, and screw around, but apparently zero time to give me a simple update or acknowledge that they were running absurdly behind. If this place is actually dealing with emergencies, maybe someone should try communicating that instead of pretending everything is fine while wasting everyone’s time. To me, it’s obvious: this wasn’t an emergency issue — it was disorganization, overscheduling, and staff who clearly don’t give a damn about the people sitting in their waiting room.

Myself and two young girls had our appointments here. AMAZING! Very patient with my kids and very kind overall! Great experience

Very professional, excellent examination, friendly, best in Cheboygan. They made our exam fun and thorough. Can’t wait Togo back and get my glasses.

Very personal service, treat you extremely well. A great help picking out glasses. Thank you!