Childrens Surgical Associat

We absolutely LOVE Dr. Forbes. He has made what's usually a stressful time for a child incredibly easy for my son. It's nice when your child looks forward to coming back for another appointment. Thanks for everything Dr. Forbes, you're the best!

Dr. Zderic and his entire team/staff are incredible! My son had surgery and I can't tell you how much stress was relieved due to the fact that every single staff member met us with a smile, care and compassion. My son was comfortable and well taken care of. I was truly impressed and thankful for our experience. Thank you Dr. Zderic and staff for being amazing and taking such good care of my son. I also want to mention that this facility is immaculate and extremely clean and well maintained!

I want to emphasize before I write this that I have been in hospitals that have “lost” my hospital visit records and have “lost” my blood after taking it as well. I never left reviews for them. What ABSOLUTELY FLOORED ME today was the lack of empathy from Dr. OReilly in otolaryngology. My daughter has had over 20 ear infections since she was 7 months old and is now three. I scheduled a surgery in November for today. No one explained to me that she would not be guaranteed surgery and would be checked to ensure she is eligible beforehand, would have been nice to know. He said she was not eligible according to insurance standards. Alright, that’s fine. What was not fine was how he presented it. He said “yeah she’s not getting surgery today, her ears look perfect.” Then said because she hasn’t had two infections. Obviously she has had more than that so I said I was confused and he clarified it has to be more than two in three months. I then started to get upset because it is stressful to watch your child get sick repeatedly and to lose so much time from work for treatment of infections. He explained that this is an insurance thing and that’s why they can’t do it. I told them I understand but he continued to tell me that most children “get worse symptoms and more sick than her.” His whole attitude was very nonchalant as I was visibly getting shaky in my voice explaining my concerns about watching her get sick over and over. The lack of humanity and empathy in his voice really infuriated me. I don’t even care that she wasn’t eligible but he had a condescending attitude. Her dad took her to her first appointment and apparently had a similar experience. If you want CARING doctors, don’t go here. Staff other than him was wonderful and the place was immaculately clean. That’s the only positives.

My issue is with the female we dealt with in the lab 6/25/25 when it was time to have blood drawn. My daughter had a bad experience in the past giving blood. I explained to the woman that my daughter was nervous etc. Fast forward, after much prodding the woman couldn't find a vein and my daughter started to hyperventilate and got lightheaded so I asked her to stop. At this point she became visibly annoyed with us, grabbed her equipment, threw it in the trash and turned her back on us without offering any further assistance only to tell us we could go. My child couldn't even stand up straight! Just very heartless but I can say I'm not at all surprised.

i had an amazing experience! the staff was wonderful and answered all of my questions. i was very nervous before my procedure and they were all so accommodating and understanding. the nurse i had after my procedure was especially pleasant to talk to! shoutout to erin 🫶 i had an outstanding experience thank you guys so much!