Scam !!!! AVOID this company at all costs. My experience was terrible. After my appointment, I paid everything I was told I owed and was assured that my insurance had covered the rest. At no point was I informed that there might be additional charges or that I could receive another bill later. Months afterward, I received a notice from a debt collection agency claiming I owed more money because certain services were allegedly not covered by my insurance. This was the first time I heard about these charges. Instead of clearly communicating with me and giving me an opportunity to address the issue, they sent the account to collections. Their billing practices were illegal, misleading, and completely lacking in transparency. Patients should be clearly informed about potential costs and outstanding balances before accounts are sent to debt collectors. The stress and frustration this caused were completely unnecessary. Based on my experience, I would not recommend this company to anyone. Be very careful and make sure you get everything in writing regarding insurance coverage and billing before receiving services. At the end they just want to add extra charges not covered by insurance so after all they can get more money from you illegally!
About
Clarkson Eyecare is an eye doctor and optical shop in Sterling, Virginia, located at 21800 Towncenter Plz Ste 259. Eye exams and an optical dispensary are both on site, so you can have your eyes checked and pick out frames in one visit. Listed services include glasses & frames, contact lenses, contact lens fitting and pediatric eye care. The practice is in network with 16 vision plans, including VSP, EyeMed, Davis Vision and Superior Vision. 14 doctors are listed here, including Karen Krotine, OD, Kurt Finney, OD and Stefan Young, OD. The optical carries 36 frame brands. It is open 6 days a week, including Saturdays, with evening hours on weekdays. Walk-ins are accepted. Call (703) 430-0444 to confirm hours and coverage before you visit.
- Listing type
- Optical · Optometrist
- Address
-
21800 Towncenter Plz Ste 259
Ste 259
Sterling, VA 20164-1886
Get Directions - Phone
- (703) 430-0444
- Languages spoken
- English, Spanish
- Walk-ins
- Accepted
Insurance accepted
Services offered
Services not listed are not offered at this location.
Frame brands carried
Brands on the floor as of the practice's last update. Stock varies — call for a specific model.
On the map
Hours
| Monday | 9:00 AM – 6:00 PM |
| Tuesday | 10:00 AM – 7:00 PM |
| Wednesday | 10:00 AM – 7:00 PM |
| Thursday | 10:00 AM – 7:00 PM |
| Friday | 9:00 AM – 6:00 PM |
| Saturday | 9:00 AM – 3:00 PM |
| Sunday | Closed |
Currently open — closes at 7:00 PM. Times shown in America/New_York. Holiday hours may differ.
Doctors at this practice
Reviews on Google 284
Office is nice and the team does a good job. They have a high standard of care an communicate well. Having lenses made through them does come a high premium, nonetheless they are a trustworthy practice.
Excellent experience at Clarkson Eyecare in Sterling. Dr. Gee and Dr. Mazeas are outstanding—professional, thorough, and very good at making patients feel comfortable while clearly explaining options. The staff is efficient and kind, and the eyewear selection is one of the best I’ve found in Northern Virginia. They offer everything from high-end brands like Prada and Gucci to stylish, affordable frames. Special recognition to Ruth, who has handled my glasses and lens orders for over 12 years. Her attention to detail and customer care are exceptional. The office manager is equally impressive, keeping everything running smoothly and efficiently while helping save you money. Highly recommend!
Everybody at Clarkson, from reception to the doctor to the folks who ran the tests and went over my insurance coverage, was awesome. Friendly, helpful, and competent. I felt very well taken care of. Highly recommended!
I’ve recently moved to the Northern VA area from up north and I made Clarkson my new go to. I have to say I’m extremely happy with my decision. Great staff and great service. P.S. Knicks in five!
Reviews are written by Google users and shown as published on Google. EyecareSearch does not edit, verify or rank them.