Clarkson Optometry Georgia

I had a great experience at this location and Reema Gosalia O.D. was through and was in and out quickly. The entire staff was warm and friendly! They have a large selection of stylish frames to pick from at reasonable prices.

Do NOT trust your eyecare to Clarkson. Unfortunately, 1 star is the lowest I can rate this terrible business. I saw a Dr at the Buckhead/Chastain office on 5/3/21 after experiencing floaters in my left eye. It was determined the retina had not detached. I was happy with that interaction. I was scheduled for a follow up exam 9 am 5/17/21 at that same office to determine if there were further changes and it would include a new RX for glasses. 5/17/21 9 am, I show up and the office was closed, no personnel and the shelves emptied along with a nebulous sign in the door stating this office is closing in May and is merging with the Smyrna office. While I was standing there on the phone with Clarkson to determine what was going on, 2 other people arrived, also with appointments for that morning, at that location; also not notified of the closure of the location. We were all very angry and frustrated to be treated with such disrespect and inconsideration. I was told by Clarkson at that time that the office was closed, effective that day and that all patients with appointments SHOULD have been notified. I told the person, clearly that did not happen and I wanted to speak with someone in authority about the situation. I spoke with the manager of the Smyrna office and voiced my agitation over the situation and was promised a district manager would call me later that day. That did not happen, so I called again asking to speak with someone in authority and got Vickie (y)? who said she was a supervisor. At first, she told me that all patients had been notified of the location's closure. I told her obviously, that did not happen as not just I, but two other people were inconvenienced by not being informed as they showed up as I was at the front door of the clearly closed location that very morning. I told her I was very concerned about trusting Clarkson with my eyecare after being treated this way and when I told her I Googled Ophthalmologist Buckhead, Clarkson came up and I CHOSE Clarkson based on the Google results, her response was to state that Clarkson wasn't an Ophthalmologist. I couldn't believe it. Her reaction was to argue with me. It is now 5/18/21 and no one has called me in response to the situation or to reschedule another exam at any other Clarkson location. I can only deduce that Clarkson cares ZERO about me as a person and my eyesight. Do yourself a favor and RUN to ANY OTHER Optometrist or Ophthalmologist in Atlanta than Clarkson.

What a wonderful staff! They made me feel like family. I was a bit nervous and had many questions...trying desperately to get the right progressive lens. Taylor, Tania, Tara and Preston had such patience with me. Extremely knowledgeable and professional, an awesome team all around. But most of all, I remember how they made me feel ~ they have won me over as a customer for life! See you guys next year!

From the walked through the door I was immediately comfortable. It was clean and they had mask, gloves, and sanitizer readily available. I was immediately greeted and no more than 5 minutes later I was signed in, paperwork completed and ready to be seen. The young lady who performed my pre-screening was EXCELLENT. Seen the optometrist, which she was very nice and knowledgeable, got my results and proceeded to pick out frames. Thank you all. Pleasant experience, will most definitely refer anyone looking to get new glasses

Eye doctor was very friendly, staff was easy to work with, they definitely had customer health in mind during covid. They wiped down all instrument surfaces, provided sanitizer, gloves, masks, and temp checks. If that much care is put into making sure patients and staff are safe I think it’s a good reflection of how they handle their business.