Clearsight Optometry

I had a very disappointing experience here and would recommend looking elsewhere. I specifically requested the thinnest lenses possible, but I was given a thicker version instead. Despite my disappointment, I initially tried to accept them. However, because the lenses looked so thick, I returned the next day to upgrade. I was charged an additional $195 on top of my original $364 payment. I asked for a small discount (5–10%) to make the situation feel fair, but both the doctor and the salesperson were dismissive. They insisted that my frame choice was the reason for the thickness and refused to offer any assistance or compromise. Having worn glasses since the fifth grade, I am familiar with how my prescription should fit a frame. The lack of after-purchase support and the rigid attitude of the staff were dealbreakers. I will not be returning and strongly advise others to be careful to avoid a similar situation.

This is the 1st time I went there & it was a last minute for a routine eye examination. I was able to get an appointment after drawing blank at quite a few places and so thankful to them. Everything was quick and easy. The Dr told me the state of my vision as it stands now. They emailed me the prescription. Front Desk person was very nice and cordial, I did not buy anything as I had already bought my sunglasses but they had a decent selection. I will surely recommend them for a quick routine exam. Hope this helps. Thank you ClearSight Optometry team and happy Holidays.

Dr. Han L. Duong's office is clean the service is pretty minimal. I went in telling her I need my eye checked by someone that can prove to disability that I'm half blind for me to still work and get the benefits needed. She was short and said that they wouldn't accept disability with 1 eye still working. She doesn't know what she's talking about. Should definitely look into info before just throwing out assumptions. I had to search up the eye doctor for her to refer and she didn't specify which doctor I needed which was an ophthalmologist (found on my own). She didn't tell me that if I go through with getting new glasses and exam with her that would be it for 2 years for my insurance. Smh... I wish she would really listen to what the patient needs over profiting for own needs.

My family and I have been going to this office for a few years now. We get our annual eye exams done here. We also get our glasses from this place. They make bold promises when they are selling stuff to you, but when it comes to servicing what they have sold, it’s all empty! My glasses seem to have lost their anti-glare capability quite soon after purchasing. When I reached out to them to have these examined and potentially corrected, they said it’s a $50 processing fee for them to check and send these back in case of a manufacturing defect. Mind it that when they were selling me the glasses they said for a year everything is covered, in case of any scratches or any issues I can get free repairs, but now they say if the glasses have any scratch on them then they are not covered for anti-glare! I DO NOT RECOMMEND YOU BUY GLASSES HERE!!

Well, they’re nice and they do a good job for the most part! I bought some nice frames that happened to be the in-house brand CEE in June. While the frames look great, they get loose pretty easily. I brought them in to get tightened at one point, and that seemed to have worked for about a month. Needless to say, they got loose again and ended up falling off of my face. Bunch of scratches formed from the fall, so I called up ClearSight to see if the glasses were under some sort of warranty. They said no, but the optometrist was nice enough to give me a discount on some new lenses for the frames, since the scratches were due to the frames getting loose. Good customer service!