ClearVision Eye Centers - Horizon Ridge

Dr was great and very conscientious. She spotted something abnormal and showed concern. Upon further investigation everything turned out fine, just some odd pigmentation that was not detrimental. Glad she was knowledgeable enough to spot the abnormality. Optometry tech was ah-mazing with her keen eye and style. Honest in her opinion and not trying to upsell. Great job ladies!! Keep up the good work!

Ok, lets start out by saying that I am not the easiest customer to please. That being said, they were kind and considerate all the way through the contact fitting process. I had never worn contacts before and they taught me everything about them in about 30 mins. It took me (as I said, I am not the easiest customer) a few trials to make sure I found what I liked. Very nice and helpful staff - amazing Dr.! I 100% recommend using them for your eye needs.

I went to this office for an eye exam. I already had my own frame and did not go there to order new glasses. The eye exam itself was acceptable, and the staff was not rude; however, the service, communication, and follow-up were extremely poor. Despite the fact that I brought my own frame, I was required to sign a form stating that if my frame broke in the lab, they would not be responsible. This signature was mandatory, not optional. After 2–3 weeks, when I called to check on the status, I was told, “Oh, sorry, your frame broke and you need to come in and buy a new one.” My frame was in good condition and not inexpensive, yet I was forced to purchase a new frame. It has now been almost two months since the process started, and I still do not have my glasses. I have had to constantly call and follow up myself. Often my calls are not answered, I am put on hold for 20 minutes, or I am told someone will call me back—which never happens. I receive no clear updates, and no one can tell me when my glasses will actually be ready, despite the time and money I have already spent. Overall, this experience has been extremely frustrating due to the lack of communication, accountability, and organization. I would not recommend this office if you expect reliable service or timely follow-up.

I am very impressed by the entire staff at ClearVision Eye Center. Exam was easy and thorough. Dr Asarf explained things in a way I understood and gave me options for the care of my eyes. Ordered new lenses today with the help of staff. I highly recommend ClearVision Eye Center.

Everyone was professional. Checked in smoothly, did the exams, and the doctor was nice and friendly who explained everything for me. Went through my options and checked out. I’m looking forward to my new prescription lenses.