Coastside Eye Care Optometry

I've been a patient at this clinic for years, and have always received excellent service. Dr. Lam never seems rushed, always explains thoroughly, and answers my questions. I've never had a billing problem or a problem with a prescription lens. -- Of course, as a one-of high-quality office in a small community, Coastside Eyecare can't compete with the big chains and big-box stores in terms of pricing. What I do is have my eye care (appointments, treatments) at this clinic, and take their prescriptions to the cheaper places to buy my lenses.

In reviewing the doctors and staff, I have always had excellent service. I’ve seen different doctors and have had consistently thorough care. The optician is a different story. He broke my husbands lenses (while he was standing right in front of him!) with a “these things sometimes happen” attitude and tried to have my husband pay for a new set.

I have been going to Betty Gould for several years and the service has been consistently small town friendly and big city professional. The latest technology is available and comes with proper care and a genuine smile. I can heartily recommend Dr. Gould and her team to anyone who is fortunate enough to move to the Coastside!

I've been coming to Dr. Gould's office for 20 years for my eye care needs. They are very knowledgeable, up-to-date, thorough, clean and friendly. So glad such a good business is so close to my home.

Really disappointed by the service. Took my 80+ year old mom here; great eye exam and loved her choice of glass frames. 5.5 weeks later no glasses - a lot of promises and werid conversations about them coming “tomorrow”. They happily upsold to 1.2k....I have to keep calling to understand when the glasses might arrive. I went local and regret it. Promised me a call back - nothing. I’ve been super polite and patient. I would never recommend them again.