Monirupa Ananya
10 months ago
The Costco optical department could really improve its customer service. While one or two staff members are kind and helpful, others seem poorly trained. When you ask about the total cost of glasses or lenses, or asking for more pairs to show from the drawer, they often appear frustrated—perhaps they’re overworked. Unfortunately, I wouldn’t recommend this location, as several employees come across as impatient and have a dismissive attitude toward customers.
