Located at 500 Tyvola Rd in Charlotte, NC, Costco Optical is an eye doctor and optical shop serving the Charlotte area. The practice offers both eye exams and eyewear, which means prescriptions can be filled without a second trip. Listed services include glasses & frames, contact lenses and sports & safety eyewear. Davis Vision, Superior Vision, Spectera and Cigna Vision are among the 4 vision plans accepted. Doctors at this practice include Sandra Nassar, OD and David Neal, OD. It is open 4 days a week. Walk-in visits are welcome. Call (704) 501-2401 to confirm hours and coverage before you visit.
Services not listed are not offered at this location.
| Tuesday | 10:00 AM – 5:00 PM |
| Wednesday | 10:00 AM – 5:00 PM |
| Thursday | 10:00 AM – 6:00 PM |
| Friday | 10:00 AM – 5:00 PM |
Currently closed. Times shown in America/New_York. Holiday hours may differ.
I stopped in this afternoon to have the lenses replaced on a pair of glasses I recently purchased. Kayte greeted me immediately and was incredibly helpful. She took the time to have me try on different frames to ensure everything was perfect before I walked out the door. It’s rare to find such quality customer service, and it’s exactly what keeps me coming back!
The OG Costco in Charlotte. I have been a member since this Costco first opened in Charlotte decades ago and I have always been a fan! Excellent customer service, great selection of name brand and Kirkland brand stuff. There are folks who are working here for 2 decades now! Awesome gas station that beats the other gas station prices. The only problem is that it is super crowded during the weekends and even some weekdays. Love this store and highly recommend!!
Something must have changed. My experience at Costco Optical in Charlotte (Tyvola) has been nothing short of miserable and frustrating. From the point where I checked in using their QR code check in process, that calls you back to the center, only to hace to wait an additional 30 minutes, to the complete failure in trying to look up my insurance (VSP). Do yourself a favor, go elsewhere.
Victor The chief optician store manager is a superb adjuster of eyeglasses. Magical HANDS! thank you SIR!
I love Costco. Their optical department -- not so much. The QR code queing system needs some revising. After waiting 25 minutes (understandably b/c they were busy), a text message directed me to Station #1, at which another customer started engaging my appointed optician. Their interaction lasted 35 minutes!! After 25 minutes, I asked him how much longer it was going to be or if someone else could help me. He's said he'd be right with me. REALLY?! When I got home, I noticed that my invoice showed clear lenses when I had asked for Transitions. I called & found out that he had forgotten to include the Transitions. I spent 60 minutes waiting for a transaction that took less than 15 minutes and still wasn't accurate. Unbelievable...
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