Carmen was very patient, communicative, and friendly throughout the process! She helped us get a pair of glasses fixed and find a new pair, as well. The only thing I will say is they rotate their glasses SO often. If you buy a pair they will likely not be in stock within 2-3 months, so any of their "fixing" warranties...just get you back in to buy another pair. This has happened 2-3 times where we wanted to buy a second pair/get something fixed and they "only have 1" or already rotated them 2 months later.
Costco Optical
About
Located at 12121 Jefferson Ave in Newport News, VA, Costco Optical is an optical shop serving the Newport News area. The location sells eyewear and contact lenses but does not list eye exams. Listed services include glasses & frames, contact lenses and sports & safety eyewear. Davis Vision, Superior Vision, Spectera and Cigna Vision are among the 4 vision plans accepted. It is open 7 days a week, including weekends, with evening hours on weekdays. Walk-in visits are welcome. Call (757) 746-2001 to confirm hours and coverage before you visit.
- Listing type
- Optical — retail only, no exams on site
- Address
-
12121 Jefferson Ave
Newport News, VA 23602-6916
Get Directions - Phone
- (757) 746-2001
- Languages spoken
- English
- Walk-ins
- Accepted
Insurance accepted
Services offered
Services not listed are not offered at this location.
Frame brands carried
On the map
Hours
| Monday | 10:00 AM – 8:30 PM |
| Tuesday | 10:00 AM – 8:30 PM |
| Wednesday | 10:00 AM – 8:30 PM |
| Thursday | 10:00 AM – 8:30 PM |
| Friday | 10:00 AM – 8:30 PM |
| Saturday | 9:30 AM – 6:00 PM |
| Sunday | 10:00 AM – 6:00 PM |
Currently closed. Times shown in America/New_York. Holiday hours may differ.
Reviews on Google 21
Great team that measures and assists with purchase of glasses and contacts. Great prices. Glasses are sent out to be made with lenses and frames that you choose.
I went in to pickup my new glasses. Jennifer worked hard to get the fit that needed a lot of adjustments. I appreciate all of her detail efforts to get the glasses to fit! Thank You Jennifer!
Excellent employees and absolutely the best progressive lenses I have ever owned. As soon as I put them on I had no problem adjusting not to mention price $200. With all coatings & HD lenses. Cheaper than I have paid with vision insurance.
Debi H. hooked up with some replacement lenses for my existing frames. I walked in mins before they were closing she didn’t rush me and provided excellent service. Further, I paid half the price that PH Mall wanted to charge me and she corrected my slightly bent frames + readjusted them —- love Costco and their employees!
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