Costco Optical

I went in to the Optical department this morning with some badly scratched glasses from them falling onto my patio face down. I went to Katie, who is always so helpful and friendly, and she immediately looked at the glasses and recognized that they were a mess and said that she would have it taken care of. She wrote up a ticket and gave me my receipt which told me that they would be ready in a couple of weeks. I have been to Katie before and she is always kind and joyful and just a delight to do business with. She is a wonderful employee. Thank you Katie and Costco Optical department!

I just want to take a second and thank Shaun/Sean/Shawn (sorry I don't know how to spell your name). 5 years ago I drove to KC and got blackout drunk. I lost my glasses and blindly drove here in hopes in getting some daily contacts to make my way back home. I was in a panic and desperate. Sean ended up empathizing with me and let me have two pairs. I still have the second pair to this day as a reminder (also because I slept with the first pair in, fearing that I may drop the second pair. Don't do what I did - I am a professional moron). Since that day, 5 years ago, I am still sober from alcohol. Sean's generosity and kindness are the basis of why I'm a Costco member to this day despite not even having a location from my home city. Thank you, Sean. I regret not writing this review all those days ago but better late than never. Wishing you prosperity and great health.

I have been coming here for about 2 years and have loved the service Denise has given to me! Every time I come in, she recognizes me and is so friendly and helpful. So many of my friends, family, and colleagues compliment my glasses and I do not hesitate to recommends this location and always tell them to ask for Denise!

My fiancee got an eye exam and ordered glasses today and came home raving about her experience at Costco. She said that Dr. Ye was thorough and very helpful with explaining her vision concerns. After her appointment she went to try on frames and had an excellent experience with Irene. She explained the products they offered and the sizing of the frames. She was enthusiastic and extremely helpful. It was great to work with someone that takes so much pride in their job and executed it with so much enthusiasm.

This was single handedly the best eye doctor experience that I've ever had. The receptionist was exceptional. She was very friendly and did not require me to fill out pages and pages of paperwork even as a new patient. The optometrist was super nice and fast. She was willing to answer any and all questions and also provided me with a complimentary pair of my new contacts. I think I've found my forever eye doctor. I will definitely be back. Dr. Ye is such a blessing!!!!! I love her already.