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Home › Illinois › Chicago › CustomEyes Ogilvie
CO
Optical shop Eye doctor ● Closed now Details not recently confirmed Exams & optical on site

CustomEyes Ogilvie

500 W Madison St Ste G011, Chicago, IL 60661-4544

About

Custom Eyes Ogilvie serves patients in Chicago and the surrounding part of Illinois from its office at 500 W Madison St Ste G011. Both exams and glasses are handled here — exam rooms and an optical shop share the same address. Listed services include comprehensive eye exam, glasses & frames, contact lenses and contact lens fitting. Insurance accepted includes VSP, EyeMed, Davis Vision and Superior Vision (12 plans in total). 16 doctors are listed here, including Kenneth Hefley, OD, Hajera S. Khan, OD and Kevin M. Pfeiffer, OD. The optical carries 36 frame brands. It is open 5 days a week. You can walk in without an appointment. Call (312) 526-3121 to confirm hours and coverage before you visit.

Listing type
Optical · Optometrist
Address
500 W Madison St Ste G011
Chicago, IL 60661-4544
Get Directions
Phone
312-526-3121
Languages spoken
English, Spanish, Hindi, Urdu
Walk-ins
Accepted

Insurance accepted

✓ VSP Vision Care ✓ EyeMed ✓ Davis Vision ✓ Superior Vision ✓ Aetna Vision ✓ Cigna Vision ✓ Humana Vision ✓ Humana Vision PLUS ✓ Humana Focus / Optimum / Advantage ✓ Humana Medicare Advantage ✓ Humana Medicare Supplement ✓ Superior Select
Self-reported by the practice. These details have not been confirmed yet. Vision plans and medical plans are billed differently — call ahead to confirm which side of your coverage applies to your visit.

Services offered

✓ Comprehensive eye exam
✓ Glasses & frames
✓ Contact lens fitting
✓ LASIK consult
✓ Pediatric eye care
✓ Sports & safety eyewear

Services not listed are not offered at this location.

Frame brands carried

Airlock Anne Klein AVIO bebe Calvin Klein Canada Goose Cole Haan Columbia Converse Cutler and Gross DKNY Donna Karan Dragon Draper James Ferragamo Flexon Genesis JOE Joseph Abboud Karl Lagerfeld Kendra Scott Lacoste Lenton & Rusby Linda Farrow Longchamp Marchon McAllister Nautica Nike Vision Nine West Otis & Piper Paul Smith Pure Spyder ZEISS

Brands on the floor as of the practice's last update. Stock varies — call for a specific model.

On the map

Hours

Monday 9:00 AM – 5:00 PM
Tuesday 9:00 AM – 5:00 PM
Wednesday 9:00 AM – 5:00 PM
Thursday 9:00 AM – 5:00 PM
Friday 9:00 AM – 5:00 PM
Saturday Closed
Sunday Closed

Currently closed. Times shown in America/Chicago. Holiday hours may differ.

Doctors at this practice

KH
Kenneth Hefley, OD
Optometrist
Male Speaks English
HS
Hajera S. Khan, OD
Optometrist
Female
Licence 046011929 (IL) NPI 1093522435
KM
Kevin M. Pfeiffer, OD
Optometrist
Male
Licence 046011115 (IL) NPI 1629508270
MS
Michael Sculley, OD
Male Speaks English
Licence 046009541 NPI 1336253889
GH
Genna Higbee, OD
Female Speaks English
Licence 046010910 NPI 1104233436
HJ
Huma Jeelani, OD
Female Speaks English, Hindi, Urdu
Licence 046010495 NPI 1295020113
MS
Marielle Serenda, OD
Female Speaks English
Licence 046010129 NPI 1720243850
SR
Sarah Rankin, OD
Female Speaks English
Licence 046011597 NPI 1326489220
SH
Scott Hansen, OD
Male Speaks English
Licence 046011531 NPI 1689244907
TE
Tania Escobar Eguizabal, OD
Female Speaks English
Licence 046012025 NPI 1700517828
JC
Jennifer Cameron, OD
Optometrist
Female Speaks English
Licence 046010086 (IL) NPI 1750537072
CC
Casey Crumbliss, OD
Optometrist
Male Speaks English
Licence 046009568 (IL) NPI 1033225743
SM
Sarah Morris, OD
Optometrist
Female Speaks English
SS
Sadie Sholl, OD
Optometrist
Female Speaks English
NK
Nicole Katsevman, OD
Optometrist
Female Speaks English
Licence 46011805 (IL) NPI 1609657030
JK
Jessica Katsevman, OD
Optometrist
Female Speaks English
Licence 46011777 (IL) NPI 1417731092

Reviews on Google 18

4.8
Based on 18 Google reviews
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Sara Ulziibayar
Sara Ulziibayar 3 months ago

I had an excellent experience at this office. From the moment I walked in, everyone was welcoming, professional, and genuinely kind. The entire team went above and beyond to make me feel comfortable and taken care of. A special thank you to Mary, who was incredibly friendly, knowledgeable, and patient. It’s clear that she truly cares about patients and takes pride in providing exceptional service. It’s rare to find a practice where every staff member is so attentive and helpful. The office is well-organized, efficient, and has a warm atmosphere that makes you feel valued. I would highly recommend this team to anyone looking for quality eye care and outstanding customer service. Thank you all for such a wonderful experience!

Jeremy Haggard
Jeremy Haggard 8 months ago

I was at work downtown when I found myself in a medical bind. My eye began hurting, and I found that my contact lens had torn. If you wear contacts, you know that keeping a ripped lens in is unbearable, but going without one causes massive headaches. I found CustomEyes Ogilvie on Google Maps and gave them a call. Even though I wasn’t an active patient, Ashdon treated me with total respect and courtesy. He immediately set me up with a temporary replacement to help me get through the workday. I cannot express how much I appreciate the kindness and quick help. They truly turned a bad day around. Highly recommend!

Leah Brown
Leah Brown 2 years ago

My experience at CustomEyes Ogilvie was excellent due to the assistance I received from Sarah. She is very knowledgeable and friendly. Sarah provided such great customer service and was very instrumental in helping me choose the appropriate eyewear and navigate my vision insurance benefits. I haven't had such a great customer service experience as a consumer in a very long time ANYWHERE.

Hunter Lowry
Hunter Lowry 9 months ago

Mary and Ashton were great! Got in in a hurry and they took care of me! Highly recommend working with dr K

Priyanka Prasad
Priyanka Prasad 2 years ago

Dr. Jeelani, Sarah, and the whole team and CustomEyes Ogilvie are the best! They are so caring and go out of their way to be helpful. I'm moving away and will definitely miss coming to this practice for my eye care.

See all reviews on Google

Reviews are written by Google users and shown as published on Google. EyecareSearch does not edit, verify or rank them.

EyecareSearch is a directory service. We do not provide medical advice, verify clinical outcomes, or guarantee insurance coverage. Plan participation is self-reported by each practice — always confirm benefits directly with your plan and the practice before your visit.