Do not use them! They aren’t customer service oriented. I had an appt in February and called to get the brand of contacts changed - it was still 4 months left on my prescription since they are good for a year and they refused to change the brand. Wanted me to come back for another exam. I didn’t want a new eye prescription I wanted a different brand/type of contact. RIDICULOUS. Money hungry doctors and insurance BS!
About
Located at 2827 Ridge Rd in Rockwall, TX, Dale Wright OD Next To Pearle Vision is an eye doctor and optical shop serving the Rockwall area. The practice offers both eye exams and eyewear, which means prescriptions can be filled without a second trip. Listed services include contact lenses and contact lens fitting. Superior Vision is among the 4 vision plans accepted. Care is provided by Dale Wright, OD. Walk-in visits are welcome. Call (972) 722-4301 to confirm hours and coverage before you visit.
- Listing type
- Optical · Optometrist
- Address
-
2827 Ridge Rd
Rockwall, TX 75032-5528
Get Directions - Phone
- (972) 722-4301
- Languages spoken
- English
- Walk-ins
- Accepted
Insurance accepted
Services offered
Services not listed are not offered at this location.
Frame brands carried
On the map
Hours
Hours not published — call ahead.
Currently closed. Times shown in America/Chicago. Holiday hours may differ.
Doctors at this practice
Reviews on Google 19
Myself and my daughter saw Dr. Mary Nguyen and she is wonderful. Very kind to my daughter that has high anxiety issues. She was very thorough and went out of her way explaining my eye concerns. The office staff was nice and we got right in on time.
I went to Dr Wight for an Office visit last week and she was A.MA.Z.I.N.G.!!!! She far exceeded my expectations, and gave me the comfort that I was so looking for in an eye DR. She is the most nicest, kindest eye Dr I have ever went to. I will forever continue go to her. Thank you Dr Wright for your service! You are much appreciated!
Dr. Mary Nguyen OD did a wonderful and thorough examinations (had to go back again to do an eye dilation) but the office staff is absolutely 💯 horrible and incapable with no follow through. After giving them the info, they didn't bother to get my eye info from previous dr even after 2 calls. When I arrived for my followup, they didn't even know why I was there. Then when I finally had the correct contact lens i left 2 messages, one and the other with an actual person, over a 6 day period and still no response! Called a 3rd time and finally got prescription emailed to me.
Two weeks that I have been trying to order my husbands contacts. First I left a message on voice mail and with no return phone call in almost a week. Then I called on Saturday to place the order and they couldn't find my husbands information so they were going to call me back. Since they didnt I called back today and voice mail twice so I called after their lunch time and I was told that I would get a phone call back when the order was placed. I called back right before they closed to just cancel the order request and I was told that the order was already placed!! I was like "oh, I was called." They said ok so Ill cancel the order and hung up. SO.... Costco here I came from now on.
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