Dau Family Eye Care

I had an excellent experience at Dau Family Eye Care. The entire team was welcoming, professional, and made me feel comfortable from the moment I walked in. The eye exam was thorough, and everything was explained clearly without feeling rushed. They took the time to answer all of my questions and helped me find the best options for my vision needs. The office was clean, organized, and ran efficiently. I highly recommend Dau Family Eye Care to anyone looking for knowledgeable, friendly, and personalized eye care! Thank you Dylan and Jessica

Amazing! I definitely made the best choice when looking for a new eye care provider in St. Johns after moving to Jacksonville from Ohio. During my first ever visit, the young man who quickly greeted me to check me in was very polite and efficient in getting everything in place, as I also noticed a very inviting and modern waiting/optical area. My technician Valerie was very cheerful, professional and knowledgeable during the initial portions of my exam. She was very proactive in preparing a retinal scan test after acknowledging Dr. Poon discussing this with me. Dr. Poon was extremely professional, knowledgeable and thorough during all phases of her portions of my exam. She patiently answered all my questions while ensuring I had all the pertinent information I needed. I really appreciate how much time she was willing to gladly invest in me, to expertly execute exam and test procedures, and into this visit overall. Once I had my new lens prescription, Jessica and the lady working with her very quickly assembled all the information I needed when choosing to replace my lenses and possibly frames. She reviewed all my coverage and all available options. They also showed me a video of how my vision would be impacted with the various levels of progressive lenses! In several instances this visit I also was provided testing with technology and equipment that I had never seen before, even though I have received eye care, including several specialists, and worn glasses for almost 60 years. I highly recommend Dau Family Eye Care!

I had a great experience at this eye doctor’s office. The staff was very kind and supportive, making us feel comfortable from the moment we arrived. The doctor took the time to clearly answer all of our questions and made sure we fully understood everything. We truly appreciated the level of care and attention we received.

All of the staff is so helpful and nice. I tried out their new skin care line, Universkin. Dylan explained how it all worked and made a custom skin care routine for me. It was really cool and has already made my skin so much better.

Dr. Balo was excellent. It is a challenge to get the prescription right for my contacts and she was very patient and kept trying until we got it right. Everyone in the office was very nice and patient as well. Highly recommended.