David Saul Mora OD

We had a scheduled vision appointment for a 6-year-old (2 weeks out) and the total visit took about 3.5 hours from arrival to checkout. The doctor and clinical staff were excellent — kind, patient, and thorough, and we genuinely appreciated how well they worked with a child. The issue was the office management and communication about wait times. After waiting two hours, I asked the front desk if this was normal and was told it was due to a large number of walk-ins. It was frustrating because we had a scheduled appointment and there was no effort to prioritize appointments or acknowledge how difficult that wait is for a young child. What would have helped was simple communication and empathy — for example, letting families know about long delays early, apologizing, or giving realistic expectations or priority after 2 hours instead of a dismissive response. The medical care itself was great, but the scheduling and front desk handling made the experience unnecessarily stressful. I hope the office reviews how appointments and walk-ins are balanced so families, especially with children, aren’t waiting several hours.

I’ve being going to this eye doctor for many years now. And due to change of insurances, sadly I’ve gone to other eye doctors and no other eye doctors compare to Doctor Mora. Doctor Mora is very caring about his patients. So I always come back, also his staff is very kind and helpful.

After coming here for 2 years back in 2019 I thought it strange that what they had billed my insurance was a lot more than before for the same service as always. The staff couldn’t explain and the “office manager” (his wife) very rudely tapped me on my back so that she could tell me to hang up the call I was on with the insurance! Needless to say, I never went back and after the fiasco they had in 2020 about over billing patients it was clear to me what was going on and may explain why suddenly my bill surged $50! Sad to know I was part of the reason for the hideous faux greenery down Bartlett in my neighborhood. My advise….stay away!

This is so far above and beyond, with such an amazing staff, very considerate of each and every one of our patients. Our therapy is state of the art. Dr.David Mora, is an amazing eye doctor, He is very caring about patient care, it is his number one priority. We have best of the best equipment to make sure, you receive nothing but the best eye care!!! Being in practice for 33 years, says so much for him.He has followed in his fathers foot steps..... Amazing, blessed by God, Dr .Mora and staff are very knowledgable., Come in sit down relax, and let us provide you with the best of the best Eye Care for You!!!!!

I went there about 2 years ago, but decided to take my business elsewhere. The staff was great, the doctor was professional, and the overall appointment was fast. The reason I give this place 1 star is because apparently the doctors wife is the “staff manager” and while I sat at the waiting area, she was yelling at one of the receptionists in front of the staff and customers. The receptionist had done nothing wrong that was noticeable or rude. If you’re going to get after your employees there’s a time and a place for it. The employee was in the brink of tears while the manager talked about being “professional” all the while this manager is known to have her breasts hanging out. For god sakes, this is a place where people go to better their vision not go blind by this 60 year old woman’s breasts! I regret not walking out that day. But seriously she was out of line. The only reason she’s working there is because she’s married to the doctor. Go figure.