Day Creek Optometry is an eye doctor and optical shop in Rancho Cucamonga, California, located at 8112 Milliken Ave Ste 103. Eye exams and an optical dispensary are both on site, so you can have your eyes checked and pick out frames in one visit. Listed services include glasses & frames, contact lenses, contact lens fitting and pediatric eye care. The practice is in network with 1 vision plan, including Superior Vision. Doctors at this practice include Jaehoon Lee, OD and Juliane Lee, OD. Walk-ins are accepted. Call (909) 646-7443 to confirm hours and coverage before you visit.
Services not listed are not offered at this location.
Hours not published — call ahead.
Currently closed. Times shown in America/Los_Angeles. Holiday hours may differ.
Finally, new owners who have a wonderful staff and a great disposition! The doctor is very kind, listens and is thorough in his exams. The staff are very friendly and happy to help. I am so glad there are new owners. I was looking for a new optometrist but last minute had to be seen and I’m glad I went. Definitely recommend trying the new doctor and his staff!
3 months of calling them until they finally realized they lost my order. Even worse they never refunded my money. I was calling for over 6 months and kept getting the run around until I just had to give up. Theft and horrible service.
I ordered contacts from them, and they said it would take several weeks. I never received a call from them about the contacts, so I ordered online and forgot they placed an order. 6 months later, it appears they charged me for the lens, which I never received, and better yet, I owed them 100 dollars for the remaining balance of the lens. I called them, and they said they would remove the charge ,but they mentioned someone called me three days after I placed the order. I never received a call, and something that would take them several weeks were ready in three days... I hoped that they would take care of this issue and remove the charge from my insurance. I called my insurance VSP, and they said the charge was refused cancelation because the office stated it was outside three months. Bottom line, this office has serious management issues and clearly scam their patients to make a profit. Look at all recent reviews, I am not the only one with being scammed.
I accompanied my husband last week to his appointment and was pleased with the customer service! We switched our insurance and were unsure of our benefits but Aylin explained them to us and cleared up any questions we had. Choosing and purchasing glasses was a smooth experience, thanks to her! On top of that, she really went above and beyond to let us know that the lab had finished my husband’s glasses and that she would follow up and let us know when they arrived to the store. I really appreciated that detail given our busy schedule. I don’t usually leave reviews but I had to with this last visit!
After years as a loyal customer, I'm incredibly disappointed with Day Creek Optometry. The new management is incompetent and unresponsive. My contacts have been "stuck in transit" for a MONTH, and all I get are excuses. They don't answer the phone, and when they do, they offer empty promises. This isn't the Day Creek Optometry I used to know. Avoid this place! I'm filing a complaint with the Better Business Bureau. You were forewarned not to make an enemy out of me. I invite anyone that has had issues with this place to also file a complaint with the BBB. Shut them down!
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