Devers Clinic Holiday Park

Checked myself in not knowing what to expect during a very low and scary point in my life. The staff from start to finish was nothing less than amazing. My nurses where compassionate and very attentive. Majority of the doctors were caring and reassuring about med management being a "moving target" till we figured out what worked best for me. Nutritionist was helpful in figuring out what meals work with my food allergies. The psychologist on West 1 were beyond helpful and willing to meet with family/spouse to make sure my transition back home was as smooth as it could be. Shout out to Ben the therapist for his skills and true compassion for the patients he saw one-on-one and in group. Overall experience was great during a very dark time. Hoping I will not need to go back but if I do, I will not be afraid as I know I will be in good hands!

The social worker I saw at the same time as the dr. was the most helpful person I have ever interacted with in a medical setting! She opened up her laptop and gave me actionable advice on how to get the help I wanted. (She is BIpoc and her name starts with K 🥰)

My experience at Unity was very reassuring. From beginning to end, I met helpful, kind and caring people. My psychiatrist was incredibly empathetic. My nurses were kind and even entertaining (Jez?). This was my lowest point. I had been too scared to go to Unity, but it was a good experience. And the food, compared to the hospital I ended up at, was excellent -- best thick oatmeal ever!

I am writing in regards to a patient, he had a struggling time with the staff specifically night shift and sometimes the day time nurses. The older the nurse appear the less helpful and grumpy was the deal. I feel like they targeted me sometimes and certain patients due to my darker skin tone. After over 10 days of impatient stay I feel like this is accurate. I cannot recommend Unity let alone it being a safe hospital from, telling, threats, and cursing. The garden is a joke as well, somedays patients wouldn't be allowed outside all day just due to low staffing. But they always had more just sitting on their phones instead of charting or disinfecting the public areas. In facti saw more patients cleaning and wiping down tables than any staff. 1star rating wouldn't recommend if in crisis go to a real hospital.

I give 3 stars based on how I think this place helped me 2 months later. Inpatient was not nearly as scary as I expected, but there were still some bad parts. Overall I felt physically safe. I would say like 7/10 of the nurses were very kind and helpful. The rest weren't horrible by any means, but some were definitely a bit rude. I wasn't in an intensive unit so I can't speak for that experience. I was allowed an iPad and could call people at any time using their phones. You aren't allowed your personal phone necessarily, but I was able to check it in front of the nurses and pay my bills. The beds are intensely uncomfortable, and the "beds" in the triage unit (before you get admitted) are essentially recliners made out of rocks. There was basically 0 privacy in the triage unit-there are cubicles, open in the front, but I could hear other patients talking to their providers about medical issues and knew they could hear me too. They took great care to find me a roommate that I was comfortable with, and my incredible roommate really did make my experience tolerable. Seriously though, thanks for giving me someone safe. I was really scared going in. I don't really think it helped me much though. I was there under a court order following a suicide attempt, and attempted several times in the days after I got out. I was given a diagnosis that I agreed with but felt was very rushed. Following that diagnosis, I was given an antidepressant which I was not informed had the potential to cause massive migraines upon starting. My psychiatric team said this was probably because of my estrogen levels (I am transgender) and suggested I reduce these levels because they thought it was causing blood clotting, or something to that effect? I spoke to a doctor days later there and he said this (migraines) was an extremely common side effect of that antidepressant. In all honesty this place didn't feel super helpful regarding transgender care. They respect your identity and preferred name mostly; for some reason the meals came under my deadname until I complained. But I didn't really feel like a single provider understood being transgender and it was not something we really talked about ever, despite that being the #1 reason I was there in the first place. Feels like I very rarely ever spoke to an actual provider in general. There were some scary moments with some of the patients. I saw two get in a fight and one attempted to throw a punch. Neither was moved into a separate unit and it was incredibly tense from that day on. I feel that I was harassed (to an extent) by a specific patient and nothing was done about it until the literal day I was discharged. This doesn't affect my rating, because this will occur in any mental health setting, but if you are a survivor of sexual violence be warned that it will be pretty uncomfortable. Very little privacy, people coming into your room every 15 minutes shining a light on you, and I had to show the nurses my thighs and stomach when I first arrived in the actual unit so they could see if I had cuts. As well, my VERY FIRST day here in triage, a cleaning lady opened the bathroom door while I was showering and flashed me to anyone within view which was really awesome. No clue how she didn't hear the shower and she didn't say sorry. The showers are insanely hot and will destroy your beautiful long hair, if you have it.