Dombrowski Eye Associates

In a world where great customer service can be hard to find, the Dombrowski team reminded me what true care looks like. My 86-year-old father, who struggles with dementia, damaged his glasses last night. He couldn't tell me where they were purchased, so I stopped by Dr. Dombrowski's office hoping they might be able to help. The team repaired his glasses within an hour and, when I asked about the cost, they said there was no charge. Their response was simple: "Take care of your father." I was deeply touched by their generosity and compassion. Every member of the team was friendly, professional, and committed to helping. Experiences like this deserve recognition. Thank you, Dombrowski team, for your outstanding care and 5-star service.

I love this eye clinic. The front desk could not be any nicer. Everyone is helpful and considerate. Dr. Dombrowski helped me find the perfect contact prescription, after years of struggling at other eye clinics. I usually struggle finding glasses I like, but they helped me find the perfect pair. I am extremely pleased. I highly recommend this wonderful group of people!

Helpful and kind staff - knowledgeable. Worth noting that the original doctors are retiring and is being taken over at the end of the summer. Hopefully the same level of care will stick.

We had 2 appointments at Dombrowski Eye Associates. The first appointment was for my wife. When it was scheduled, my wife gave our eye insurance to the office assuming that this would constistute her free exam through our insurance. We knew that my wife is allowed one free exam per year. After the exam was done they told us we were one day short of the new year and charged us $303 for the exam that was supposed to be free. There was no assistance or help nor any responsibility taken in this discrepancy. Now, I wrote that off as our fault, but it got us wondering about this office. This week, my daughter went in and we made sure to be as clear as possible about what we wanted and our expectations. We also made sure that the insurance was in place to help us with this appointment. We wanted a prescription for a specific 2-week contact and even though we made our desire perfectly clear, the doctor would not prescribe the 2-week contact and would only give us a prescription for dailies and glasses. After several calls, he stood very firm on his opinion, claiming that because my daughter had an eye infection, he couldn't prescribe the 2-week because it might endanger his license. Even though we tried to be clear on the services we desired, and we were charged 110 for the service, we didn't end up getting what we wanted. I respect Dr. Dombrowski, he seems to be a knowledgeable doctor, but he did not provide the service that we wanted, nor did I feel like he cared for our plight or took into consideration our need. I gave 2 stars, because I do believe Dr. Dombrowski is very good at his profession, but will not return because of our negative experiences.

This was my first time here & all staff is very friendly and helpful. Appreciated that they provided to have live ASL interpreter for me because I am deaf. Today i received a new pair of glasses and very satisfty. Many thanks!!