Dr Bass Vision Center – Orange

The office is clean, the staff was welcoming and efficient and the selection of frames for my insurance was larger than other places I have shopped.

GO HERE! The girls were SO nice and went above to help me with a referral. The selection of Medi-cal available frames was plentiful, imo. (I had to narrow it down from 4). Starbucks next door, food next door - it's in a great area for pre or post appointment errands too.

They deleted my bad review so here’s another. They forgot to put transition on my glasses so I had to wait more weeks, receptionist just said “ oh they forgot” and got upset with ME when I got upset lol she sent me to the other two women there to deal with, they checked my insurance again, said I’m covered so proceeded to tell me “two more weeks or so” no apologies, nothing. They used to be excellent and now they act like they don’t need your business if there’s an inconvenience to them . I won’t be getting my glasses here in the future and no, I don’t recommend them anymore .

I’m so grateful for the care we received at Golden west Optometry. Taking a 5 year old to the optometrist can sometimes feel overwhelming, but the entire staff was beyond kind and patient. They made my daughter feel comfortable, explained everything in a way she could understand, and created such a welcoming environment. They truly exceeded my expectations. We will definitely be coming back!

The staff is friendly and attentive to every patient. The doctor took the time to listen to everything that I shared and was very patient as I looked up my list of eye drops. Norma was extremely patient while i decided on a frame and beyond helpful in answering all of my questions.