Dr Bryan Aling OD

I didn’t check any reviews before I was referred to this office by my primary physician. After my visit I decided to add my experience here, but I was surprised that there are several very negative comments, mostly from 4 years ago or longer, that indicate that things have improved here. This was experience: 1. Ther receptionist didn’t treat me like I was a friend. She was just polite and professional. 2. Dr. Aling was extremely meticulous taking the time to explain the results of the exam. He went above and beyond, and I even told him that this was the best experience I ever had with an eye doctor. 3. The person responsible for the frames and lenses clearly gave the available options in a professional way too. I highly recommend this office.

#1 Eye doctor in Palm Beach county ‼️ Excellent service - Excellent staff - Very caring and professional . Thank you for being you ❣️

By far the worst experience ever. This place is a joke they don’t meet any high expectations. The receptionist is rude and unprofessional does not have a pleasant personality. There’s a guy that works there which I am adding his picture. The receptionist will be added as well. And he doesn’t help what so ever I left my glasses with them for a whole month to fix and they never even sent it to the lab he lied because the receptionist told me they never did. That’s so unprofessional & I paid for what nothing. The glasses were not scratched when I gave it to him but then magically they were. The guy is extremely rude and loud for no reason like your services are garbage and the reviews are lies. Stay away from this unprofessional & stealing place. BEWARE THEY STEAL YOUR MONEY AND TRY TO NOT GIVE YOU THE MERCHANDISE. I did not take those messed up glasses and I will be getting my money back. You are not above from the law. Do not start lying on me because I did not give you the glasses damage so lie all you want with your unprofessional & stealing employees. Saying I need to pay an extra $200 because you don’t carry the same glasses let’s be serious. The lens was not messed up it was the frame itself the screw came apart & it was suppose to be an easy fix but yet it took a whole month and you never sent it to the lab even your receptionist tells lies with that guy y’all are stealers. BEWARE OF THIS PLACE SAVE YALL MONEY.

The service was ok. My concern is how many people esp. The elderly are the front desk workers are over charging or charging for services covered by their insurance. My mom had an exam, upon check the guy gave me a price of $354.00. I asked him how much does the insurance cover. He told me only the eye exam. I called Medicare, put them on speaker and asked how much does Medicare cover for her eye exam, before they answered he whispered I'll give them to you for $150. I ignored him and continued talking to the Medicare representative he whispered again $85.00. He changed the price 3 times after telling me the insurance only covered the eye exam. IHe told me the insurance doesn't cover for the type of lens she needs. I paid $85.00, but I'll be reviewing her EOB and if they paid 100%, I'm calling the news because I would like to know how many elderly people they are stealing from. Will not be going back. Oh, and I heard the lady ask him " you didn't get nothing" before they started speaking spanish.

This is my experience when I visited Dr. Aling office. I have glaucoma and referred to him for further testing. After the eye examine, he told me that I needed new glasses. The glasses I had were only 6 months old. He said that he had Gucci frames that he wanted me to take a look at. So I found a pair that were grayest and looked nice on my face. My granddaughter liked them as well. He quoted a price of approximate $600. He took my Medicare card and a flex card that would cover most of the price. He ran the cards and then asked me for $364 that he quoted as the balance and my portion to pay. So without realizing I was overcharged I gave him my credit card. When I picked up the glasses I did not receive Gucci frames they were Guess frames which I did not notice to the following day. When I called the office to inform them, I was told that I got the frames that I asked for. He also told me that I never had a conversation with him about Gucci frames. I never looked at any other frames. What an insult to my very intelligence (a blatant insult to injury). When my healthcare provider contacted him they were told that I received the frames that I requested and that I owed him an additional $341. They also said that the cost of the glasses I received where $914. This amounts to FRAUD and the oldest trick in the world called "bait and switch." I know that there are other victims out there because Greedy people do not stop until they are CAUGHT with their hands in the cookie jar. Wellcare - $300 Flex card - $250 My card - $341 TOTAL - $941 Never received a receipt which would have showed me he changed the price and I did not think to ask for one. Also, you should be given a written prescription, but again, never got it.