Dr Calliope J Galatis

Dr. Galatis is the BEST eye doctor I've ever seen. She has specialized equipment most places don't have and was able to better test me for what prescription I needed. I've been coming back for a long time now and she also always remembers details about me (and my eyes). You're in safe hands here!

Initial appointment in May Dr Galatis was a no show, no call to us. First appointment went well as did follow up for contact lens rx. My daughter was sent home with month supply but no prescription. Took WEEKS for them to send rx then was for glasses. She doesn't seem to be in office much. As of September 11 still no rx. Receptionist not very responsive, made excuses

After my first visit I placed an order for a pair of glasses. I had to wait 1 month to receive them, and after getting them I realized the prescription was not correct. First time I have this kind of problem with a prescription, but Dr. Galatis told me that she'd fix them herself without sending them back to the lab. I waited another month for them calling and leaving voice messages, but nobody picked the phone or called back. Yesterday I decided to go myself and check what was happening since Saturday they're supposed to be open. I got there and decided to call before getting inside. As usual nobody picked up, and even the door was locked. I'm very frustrated since I need the new pair of glasses, and this is the first time I have this kind of problems with a business. Update: Got my glasses right on time for Christmas. I would say better later than ever. Dr. Galatis told me she had to send them to the Lab, that's why all this happened. The only problem was that thay weren't fixed and I saw blurry again. She told me everything looked fine, even if it didn't. I spent time and money, and now have to get another visit paying out of pocket since my insurance will not cover for the visit, frame and glasses. Now I have two pair of useless glasses. Thank you! Conclusion: I went to have another vision visit in Brookline. The Dr. showed me that the classes that I received were not correct and during the visit they showed me the difference between the lens that I received and the new visit. I got really frustrated and had to pay out of pocket, but at least now I can see clearly!

I want to thank Dr Galatis so much! I felt a sharp pain in the eye on the weekend, was not able to use my eye at all and my optometrist was not able to make an emergent appointment for the next day. So I was desperately looking for another doctor. Even though I did not see Dr Galatis before this incident, her office gladly made an appointment the same day, I was accurately diagnosed (crack in the eye cornea), and received all medications and directions that helped with immediate relief. Dr Galatis is so good with patients, pays a lot of attention to detail and so supportive. Thank you so much!

Extremely frustrating experience. Dr. Galatis is very nice however it is impossible to reach the office. I have called six times over four weeks to request a copy of my prescription. Half the time the mailbox is full. I have been able to leave voicemails a couple times but no one ever calls me back. I went to the office today during their posted normal business hours since I can’t reach them via phone and no one is there. Incredibly frustrating.