Dr Diem Thuy Nguyen OD

Do not recommend- while it is easy to get an appointment here, which us why I gave it two stars. The office was very dirty. The place needs a deep clean as the corners had multiple cobwebs, the equipment was gross. The headsets, chairs and other equipment definitely need replaced. The staff is mediocre not very friendly or welcoming. The lobby chairs are ripped and like they should be on curb next to dumpster. I will not be returning. I watched them wipe all equipment used on me with alcohol and if I didn't need to do the appointment I would have walked out as soon as I walked in

I was in need of a quick appointment. I looked online and found this place. Setting up the appointment took seconds and I was able to be seen that same day. The staff was super friendly, helped with all my questions and the doctor was very thorough. I’m definitely bringing my son here to get his prescription updated and recommending this place to others that may be in need for a good optometrist. I was even sent home with contacts to hold me over until my order came in. Definitely a pleasant experience.

I wouldn't recommend. I feel like I wasted my time & money for nothing. The staff isn't very welcoming. I went to this office for irritation I was having in my eyes. The doctor wasn't the most presentable as a doctor. She barely looked at my eyes & just told me that my eyes are dry. Which I already knew but the irritation was continuing to get worse & all the eye drops I've been using weren't working. She told me to continue with eye drops & gave me a prescription for a steroid eye drops that I probably didn't need & they did nothing. No recommendations of otc eye drops to use & no advice on my allergies making the irritation worse. Then the lady at the front desk didn't send my prescription to my pharmacy like she said she would. Which was really inconvenient. To top it off, they charged me a $80 medical copay to barely get looked at & really no advice. So I definitely got ripped off. I go to a different eye doctor at a different business today with the same issues. They did a much more in depth exam of my eyes, including doing a stain. I actually got recommendations for remedies & steps to take if it doesn't get better moving forward. That office with an ACTUAL exam of my eyes only charged me $50 medical copay. Don't waste your time or money.

Don't waste your money. Their name indicates they are professional, and their website indicates they can handle eye diseases. And I found both of these to be false. I have a stye that turned into a chalazion. It doesn't hurt, but it is ugly and needs to be removed. My options are now steroid shots or surgery, and even though the office is supposed to be able to do steroid shots, the doctor said she was simply "helping out" and didn't know where any of their "stuff" was. They charged me $80 and did nothing. Supposed to be getting a call from the referral, we shall see.

Made an appointment with the Fort Worth location. Put all the information into the system including the insurance information. Show up to the appointment only to be told they are NOT accepting my insurance at the time. Total waste of my time and very negligence on the staffs behalf.