I had an extremely disappointing experience with this business. The customer service was unprofessional and frustrating. During a phone call, the representative spoke to me in a very accusatory tone and implied that I was being dishonest, which I found completely inappropriate. Additionally, I was told I would be charged to have my pupillary distance measured again, even though this information should have been clearly provided to me during my initial appointment. No one informed me of my pupillary distance at the time, despite it being essential information for purchasing glasses. Only positive thing about this place is that the eye doctor himself was kind. Overall, the lack of communication and the way I was treated has left me very dissatisfied. I would not recommend this place based on my experience.
