Dr William Porter

I honestly cannot say anything about the experience because I didn’t even get to see the doctor. So it wouldn’t be fair for me to say anything regarding the actual appointment. But I do have a complaint about prior to the appointment where you make the booking it asked you for your insurance and you put the information in and they book your cut your appointment anyway but then after you cancel work and arrange for child pick up do you arrive there and they don’t take your insurance. The fact that they didn’t check for that and disrupted at least 2 to 3 hours of my life without any apologies is very disheartening. I left without saying anything because I thought that if I said anything because I had nothing nice to say. It really amazes me the lack of empathy and understanding for what other people go through in their own life. For the above reason I don’t recommend this business. Like I said before, Maybe the doctor is great but I didn’t get to that point.

Waited almost two months for an item and called the office for a week everyday with no answer, so I had to drive to the office. I told the staff member I’m there to pick up the items to turned out to be a hide & seek game because no one knew where it was. They eventually found it in some drawer. Then I was told by one of the staff member that they couldn’t give the item without the doctor seeing me in it to see if they fit properly. The reasoning makes no sense because I can feel ok with it within the moment & then after wearing it for a while feel uncomfortable. Either way definitely would not recommend this location to anyone. Had I no been relentless and show up inquiring about the item no one would’ve called me in regards to getting it. I went to LensCrafters and got good service there!

i was a patient of this doctor from 2016, kept up with my yearly check ups and the doctor would just prescribe me new glasses without thorough examinations. this has costs me my eyes, He finally referred me to an ophthalmologist when my vision deteriorated and here I am today , wishing I had a better doctor to had catch my eye disease at an earlier stage

We had such a great experience with Dr. Porter. He did a very thorough eye exam and was able to get me the perfect prescription for my eyes.

Today was my first time at this vision work location, the staff were fantastic! Very friendly service. I loved that they followed safety instructions, they sanitized EVERYTHING! Pens, clipboards, chairs, desk and so on. Found my new vision home. 😊