I LOVE LOVE LOVE Dreamworks Eyecare & Vision. The staff is so nice and considerate, the office is clean and every time I’m there the wait is never long. Did I mention that the staff is super nice? When I received my exam the info was detailed and concise. I was given multiple options regarding care and follow-up procedures, plus bonus details based on my specific exam results. (Bonus as in what to do, how to save etc.) 😊 Five Stars Across the Board!!! 🌟🌟🌟🌟🌟
Dreamworks Eyecare
About
Dreamworks Eyecare is an eye doctor and optical shop in Prosper, Texas, located at 4740 W University Dr Ste 180. Eye exams and an optical dispensary are both on site, so you can have your eyes checked and pick out frames in one visit. Listed services include comprehensive eye exam, glasses & frames, contact lenses and contact lens fitting. The practice is in network with 9 vision plans, including VSP, Davis Vision and Superior Vision. Doctors at this practice include Charlie Dao, OD and Dung Nguyen, OD. The optical carries 36 frame brands. It is open 5 days a week. Walk-ins are accepted. Call (469) 476-5100 to confirm hours and coverage before you visit.
- Listing type
- Optical · Optometrist
- Address
-
4740 W University Dr Ste 180
Prosper, TX 75078-9614
Get Directions - Phone
- (469) 476-5100
- Languages spoken
- English, Spanish, Vietnamese
- Walk-ins
- Accepted
Insurance accepted
Services offered
Services not listed are not offered at this location.
Frame brands carried
Brands on the floor as of the practice's last update. Stock varies — call for a specific model.
On the map
Hours
| Monday | 9:00 AM – 5:00 PM |
| Tuesday | 9:00 AM – 5:00 PM |
| Wednesday | 9:00 AM – 5:00 PM |
| Thursday | 9:00 AM – 5:00 PM |
| Friday | 9:00 AM – 5:00 PM |
Currently closed. Times shown in America/Chicago. Holiday hours may differ.
Doctors at this practice
Reviews on Google 451
Wonderful doctor! Very thorough and took time to make sure my prescription was right and I understood it. Also, front desk was very helpful and accommodating when cost was incorrectly communicated in phone call conversation. Great place. Thank you.
Did not like the service, front desk agents are not engage; they all seemed tired and busy with their own cellphones, the tables and materials used to perform my eyes exam were not disinfected prior me using them. Music way too loud in the lobby. I keep getting text messages about me being due for an eye exam after I had already had one. So, obviously their records are not up to date. Definitely not what I was expecting, very dissapointing and poor customer service. Will have to find another eye doctor moving forward.
Seen for care the first week of March and as of today, 5/6, still do not have my frames. Every week I am told there is another delay and to give it "one more week." Meanwhile, I have no ETA on when I will actually have the frames in hand that I paid for. When I call, the staff is argumentative and I am told different stories depending on whom I speak with. The office has never called me in reference to my frames or the status. I have always had to call them to check. I have patiently let it go, only calling to confirm when I can pick them up, but, as glasses are a medical necessity for me, I'm at my wits end and will elevate the dispute. If you need glasses by a certain date, I would go elsewhere.
Entire staff is super sweet & office is always clean. Optometrists are very knowledgeable & thorough. I broke my glasses (they were super old) and I was past due for my annual exam.🫣 They got me right in and sent me home with samples of contacts to get me by until my glasses come in. The hardest part of the entire visit is picking out a pair of glasses from the great selection of glasses they have. Highly recommend! 🌟
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