I called and scheduled an appointment to have my glasses adjusted after ordering a pair through a website that listed them as part of their program. Upon arrival I was told I didn’t have an appointment and there was no record of it. I was further told that I was being scammed even though I spoke with a receptionist in their office. I called the eyeconic website help line where I ordered my glasses, and they contacted the office directly. Apparently they no longer wish to participate in that program, but they were a part of it originally. 1. my appointment should have been in the books from the receptionist. 2. The office should know which programs they are enrolled in.
Drs Elgart Pinn & Gordon OD
About
Located at 1156 Boston Post Rd in Old Saybrook, CT, Drs Elgart Pinn & Gordon OD is an optical shop serving the Old Saybrook area. The location sells eyewear and contact lenses but does not list eye exams. EyeMed and Cigna Vision are among the 2 vision plans accepted. Walk-in visits are welcome. Call (860) 388-2020 to confirm hours and coverage before you visit.
- Listing type
- Optical — eye exams available on site
- Address
-
1156 Boston Post Rd
Old Saybrook, CT 06475
Get Directions - Phone
- (860) 388-2020
- Languages spoken
- —
- Walk-ins
- Accepted
Insurance accepted
Services offered
Services not listed are not offered at this location.
Frame brands carried
On the map
Hours
Hours not published — call ahead.
Currently closed. Times shown in America/New_York. Holiday hours may differ.
Reviews on Google 3
After a recent appointment in the Guilford Office we were put in contact with Jordyn, a staff member, who provided exceptional customer service in the handling of a time sensitive matter. She provided updates very promptly and made us feel very comfortable and well informed at all times. Her conscientious approach, work ethic and thoroughness are unparalleled and we are incredibly grateful to her.
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