Easton Optical

I am a customer here snd found both eye Drs.very pleasant and professional. The man was retiring the week of my appt. & we chatted about NY. The new person, Mary? Was super also.The charm of the building is lovely & yes it's not a glass mirrored cubicle chain. Kathy came highly recommended & she is always very helpful with insurance.

Poor customer service. My wife and I went in there today to get her a new pair of glasses. We were met with a condescending/rude older male. My wife and I left immediately after the initial exchange. I thought perhaps I was overreacting until I read some of the other comments. A bit of advice for this office, invest in some customer service training. There are certainly better ways to greet customers and gather their information.

A great experience with nice people. The optometrist, Mary Eck, made me feel confident that my vision was receiving the care and concern I feel it deserves. Kathy was very knowledgeable and helpful in choosing out my new glasses without the high-pressure salesmanship of the big chain stores. I will definitely return.

Even though the aesthetic of the clinic migth not be as modern as one may expect, Dr. was really kind with my kids. She explained all the things to me and my kids. We will definetily go back. The assistant may not look so friendly at first sigth -but she is, and helped my girls in a profesional manner and with lots of patience; she was really kind over the phone as well.

I have been going here for a number of years and I can honestly say that it’s top notch. Kathy always helps me choose the best looking glasses. I met the new optometrist today, that I can say is very nice. She is a great addition to the business.